Telephonist

NSW Health; Forbes; Sur place; AUD 52 000 - 53 000; Temps partiel

Résumé du poste

Western NSW LHD in Forbes, NSW, is seeking a reliable Telephonist to join the team. You will answer and direct phone calls, provide excellent customer service, and page medical staff when needed. You will keep contact details up to date, respond to emergencies and alarms, and record actions taken.

You’ll also help update the hospital phone directory and work with different teams across the hospital. Working days are Saturday and Sunday for 7 hours per day in Forbes, NSW.

Responsabilités

• Answer and direct phone calls to the right areas.
• Provide excellent customer service.
• Page medical and hospital staff when needed.
• Keep contact details up to date.
• Respond to emergency calls and alarms.
• Record any actions taken.
• Help update the hospital phone directory.
• Work closely with different teams across the hospital.

Connaissances

Phone etiquette

Customer service

Data entry

Emergency response

Description du poste

Employment Type: Permanent Part Time
Position Classification:Telephonist Level 3
Remuneration: $37.96 – $38.72 ph (+ superannuation +salary packaging options)
Location:Forbes, NSW –Find out more
Hours Per Week:8
Applications Close:15 November 2026 – 11:59pm

About the role

We are looking for a reliable and friendly Telephonist to join the team in Forbes. In this role, you will answer and direct phone calls to the right areas, provide excellent customer service, and page medical and hospital staff when needed. You will keep contact details up to date, respond to emergency calls and alarms, and record any actions taken. You’ll also help update the hospital phone directory and work closely with different teams across the hospital.

Working Days//Hours- Saturday and Sunday for 7 hours per day

A career with Western NSW means you can challenge yourself, make an impact and shape the future of rural health.To explore the benefits of a career in our Local Health District, visit theWNSWLHD website.

Helping you Move to Western NSW

The Welcome Experience is a free NSW Government service supporting workers (and their families) who have accepted a job with Western NSW LHD in most locations. The service helps with housing, schooling, partner work and community connections. Find out more at The Welcome Experience

Role-related enquiries:Please contact Jo-Anne Clarke on (02) 6850 7*** or at**************@health.nsw.gov.au for more information.

Additional information for applicants:

All suitably qualified Aboriginal people are encouraged to apply for this position. This is a targeted position underGSE Rule 26. Where possible, affirmative action will be applied to support employment of eligible persons.

This recruitment may be used to create anEligibility Listfor similar roles in the future (ongoing or temporary).

Western NSW LHD can provide reasonable adjustments in the workplace. Applicants who provide information on an injury, health condition, or disability in their pre-employment forms will receive a functional assessment from our Risk Management Unit (RMU). This review will consider the applicant’s needs and what reasonable adjustments and workplace supports are available to support their employment journey.

Western NSW LHD is committed to the safety and wellbeing of every child in our care. All staff in WNSWLHD are required to provide a safe and supportive environment for children, while working to protect them from harm and abuse. For more information on the Child Safety Standards, visit:NSW Government - Office of Children's Guardian

Western NSW is committed to creating a safe and accessible workplace that promotes diversity, inclusion and belonging. As a vibrant and diverse region, rich in community and culture, we welcome applications from all people to build a respectful workplace dedicated to delivering the best health outcomes for our community.

To find out more about the remuneration and conditions, visitNSW Public Health System Awards

For more information, visit aGuide to Employment with WNSWLHD