Telephonist

Western NSW Local Health District; Forbes; Sur place; AUD 52 000 - 53 000; Temps partiel

Résumé du poste

Western NSW Local Health District in Forbes, NSW, is seeking a reliable Telephonist Level 3 for a permanent part-time role. You will answer and direct phone calls, provide customer service, and page staff as needed, maintaining up-to-date contact details and updating the hospital phone directory.

The position involves weekend shifts, with Saturday and Sunday hours totaling 14 per weekend. Based in Forbes, you will support across hospital teams, respond to emergencies, and help ensure smooth

Qualifications

• Experience in a telephonist or receptionist role preferred.
• Strong communication and customer service skills.
• Ability to manage multiple tasks and respond to emergencies.

Responsabilités

• Answer and direct phone calls to the right areas.
• Page medical staff and hospital staff when needed.
• Keep contact details up to date and respond to emergencies.

Connaissances

Customer service

Phone etiquette

Communication

Description du poste

Western NSW Local Health District – Forbes NSW

10d ago , from Western NSW Local Health District

Employment Type: Permanent Part Time
Position Classification:Telephonist Level 3
Remuneration: $37.96 – $38.72 ph (+ superannuation +salary packaging options)
Location:Forbes, NSW –Find out more
Hours Per Week:8
Applications Close:15 November 2026 – 11:59pm

About the role

We are looking for a reliable and friendly Telephonist to join the team in Forbes. In this role, you will answer and direct phone calls to the right areas, provide excellent customer service, and page medical and hospital staff when needed. You will keep contact details up to date, respond to emergency calls and alarms, and record any actions taken. You’ll also help update the hospital phone directory and work closely with different teams across the hospital.

Working Days//Hours- Saturday and Sunday for 7 hours per day

A career with Western NSW means you can challenge yourself, make an impact and shape the future of rural health.To explore the benefits of a career in our Local Health District, visit theWNSWLHD website.

Helping you Move to Western NSW

The Welcome Experience is a free NSW Government service supporting workers (and their families) who have accepted a job with Western NSW LHD in most locations. The service helps with housing, schooling, partner work and community connections. Find out more at The Welcome Experience

Role-related enquiries: Please contact Jo-Anne Clarke on (02) 6850 7*** or at **************@health.nsw.gov.au for more information.

• All suitably qualified Aboriginal people are encouraged to apply for this position. This is a targeted position underGSE Rule 26. Where possible, affirmative action will be applied to support employment of eligible persons.
• This recruitment may be used to create anEligibility Listfor similar roles in the future (ongoing or temporary).
• Western NSW LHD can provide reasonable adjustments in the workplace. Applicants who provide information on an injury, health condition, or disability in their pre-employment forms will receive a functional assessment from our Risk Management Unit (RMU). This review will consider the applicant’s needs and what reasonable adjustments and workplace supports are available to support their employment journey.
• Western NSW LHD is committed to the safety and wellbeing of every child in our care. All staff in WNSWLHD are required to provide a safe and supportive environment for children, while working to protect them from harm and abuse. For more information on the Child Safety Standards, visit:NSW Government - Office of Children's Guardian
• Western NSW is committed to creating a safe and accessible workplace that promotes diversity, inclusion and belonging. As a vibrant and diverse region, rich in community and culture, we welcome applications from all people to build a respectful workplace dedicated to delivering the best health outcomes for our community.
• To find out more about the remuneration and conditions, visitNSW Public Health System Awards
• For more information, visit aGuide to Employment with WNSWLHD