Telecom BSS/OSS Solutions Analyst
Tech Mahindra
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
Tech Mahindra is seeking an Analyst Programmer to support Telecom BSS/OSS, Order Management, Provisioning and CRM ecosystems. The role involves designing solutions, mapping order journeys, configuring telecom products, and ensuring seamless activation and fulfilment across CRM, Billing and operational processes.
The candidate will work on API integrations, UAT planning, release management, and cross-functional leadership to deliver production-ready solutions.
Qualifications
- Business Analysis and Solution Design
- Order-to-Activate lifecycle
- Requirements Elicitation and Stakeholder Management
- Telecom Product Configuration and Order Journey Mapping
- Order Capture, Decomposition, Orchestration, and Fulfilment
- Service Provisioning, Network Inventory, and Service Activation
- CRM, Billing, Customer Lifecycle, and Operational Processes
- Functional and Technical Specifications
- API Integration Analysis and Interface Testing
- UAT Planning, Execution, and Business Sign-Off
- Incident, Problem, Change, and Release Management
- RCA, Defect Triage, Service Restoration, and CSI
- Vendor Coordination and Cross-Functional Team Leadership
- Production Support, Deployment, and Post-Release Validation
- Process Improvement, Automation, and Operational Cost Reduction
Responsibilities
- Business Analysis and Solution Design
- Order-to-Activate lifecycle
- Requirements Elicitation and Stakeholder Management
- Telecom Product Configuration and Order Journey Mapping
- Order Capture, Decomposition, Orchestration, and Fulfilment
- Service Provisioning, Network Inventory, and Service Activation
- CRM, Billing, Customer Lifecycle, and Operational Processes
- Functional
- API Integration Analysis and Interface Testing
- UAT Planning, Execution, and Business Sign-Off
- Incident, Problem, Change, and Release Management
- RCA, Defect Triage, Service Restoration, and CSI
- Vendor Coordination and Cross-Functional Team Leadership
- Production Support, Deployment, and Post-Release Validation
- Process Improvement, Automation, and Operational Cost Reduction
Skills
Tools
Job description
Tech Mahindra is seeking an Analyst Programmer to support Telecom BSS/OSS, Order Management, Provisioning and CRM ecosystems. The role involves designing solutions, mapping order journeys, configuring telecom products, and ensuring seamless activation and fulfilment across CRM, Billing and operational processes.
The candidate will work on API integrations, UAT planning, release management, and cross-functional leadership to deliver production-ready solutions.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
