Telecom - O2A - Business Analyst

Eteam; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

eTeam is seeking an experienced Business Analyst with strong telecom OSS/BSS knowledge to lead discovery, elicit requirements and translate business needs into actionable IT solutions.

The role covers Fulfillment, Orchestration, Order Management and O2A, focusing on high-quality functional documentation, EPIC/User stories in Agile, and effective stakeholder engagement. Collaboration with architects, developers and QA ensures delivery aligns with objectives.

Qualifications

• Min 5 years IT experience in telecom OSS/BSS.
• Experience in eliciting requirements and creating EPICs and user stories in JIRA.
• Expertise in business and systems analysis within telecom IT landscapes.
• Solid understanding of Agile methodologies and design frameworks.

Responsibilities

• Engage with stakeholders and provide leadership in O2A, Fulfillment, Orchestration and Order management.
• Create, consult on and review functional requirements and architecture decisions.
• Conduct discovery workshops and produce high-level functional documentation.
• Backlog grooming, planning, prioritization and product roadmap management.
• Model and present options for business improvement and align with architecture.

Skills

OSS/BSS telecom

Business analysis

JIRA

Agile practices

Stakeholder management

Tools

JIRA

Job description

Job Description

Engaging with key stakeholders and providing knowledge, experience and thought leadership in Telecom O2A, Fulfilment, Orchestration, Order management & solution implementation principles.

Roles and Responsibilities

• Min 5years of overall IT experience in Telecom domain (OSS/BSS),
• Creates, consult and reviews Functional Requirements, Architectural Decisions, architecture solution to meet project requirement.
• Conduct Discovery workshops and prepare high level functional documentation to ensure effective solution development.
• Evaluates and Reviews Design Frameworks and Methodologies and approves design IN ORDER TO achieve functional requirements and conformance to the architecture.
• Backlog Grooming, Planning, Prioritization and Product Roadmap
• Designs and implements business analysis strategy, policies and proposals.
• Models, appraises and presents business/systems options for business improvement against identified technical or business problem scenarios.
• Develops and manages stakeholder relations and communications.
• Translates business objectives into associated requirements.
• Ensures that high standards of customer service are provided and maintained to the highest level possible.

Essential Experience

• Have a good understanding of OSS/BSS in telecom domain, Fulfillment, Orchestration, O2A, Order management experience.
• Experience in Business analysis, requirements elicitation, creating EPIC, User stories in JIRA.
• Expertise in Business and System Analysis. Good understanding of Telecom Domain IT landscape, concepts and exposure across various stages of software development life cycle with Agile Methodology.
• Have a good understanding of JIRA, Agile principles and practices