Billing & Pricing Systems Analyst — Flexible Hybrid

TPG Telecom; Sydney; Hybrid; AUD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Flexible hybrid work from home and the

Free mobile plan

Free NBN plan (high-speed)

Additional leave each year

Learning Hub access

Corporate partner discounts

Zusammenfassung

TPG Telecom is seeking a Pricing and Systems Analyst to join the Business Configuration team. You will manage configuration of key billing and customer care systems to support pricing, billing, credit, collections and communication strategies.

The role interacts with functional/technical leads and vendors to ensure timely, within-budget changes and positive customer experiences. You’ll bring 3+ years of telecom experience, strong controls, and deep knowledge of Siebel, BRM, Matrixx and related

Qualifikationen

• 3+ years commercial business experience within telecommunications or a technology-driven industry.
• Appreciation of internal controls needed in a production environment.
• Advanced knowledge of customer management and Retail billing systems.
• Understanding of business applications, interfaces and integrated operational environments.

Aufgaben

• Manage workflow, ensuring deadlines are met and priorities progressed according to predefined targets.
• Provide advice to the business on end-to-end billing systems ability to support new products and services at a concept stage.
• Liaise with internal departments to facilitate use of existing system functionality to meet new product pricing and call record rating requirements.
• Liaise with IT, and external vendors in relation to system and product configurations.
• Develop and maintain relationships with and across functional areas within VHA that contribute to product and services development.
• Manage technical product and system development related activities and ensure that business needs are defined and addressed fully and consistently, and that products are delivered speedily to market, utilising current technologies, making effective use of resources across the business.

Kenntnisse

Billing systems knowledge

Time management

Prioritisation

Stakeholder liaison

Internal controls

Ausbildung

Tertiary qualification

Tools

Oracle Siebel

Oracle BRM

Matrixx

CSG Interconnect

Salesforce CPQ

Jobbeschreibung

TPG Telecom is seeking a Pricing and Systems Analyst to join the Business Configuration team. You will manage configuration of key billing and customer care systems to support pricing, billing, credit, collections and communication strategies.

The role interacts with functional/technical leads and vendors to ensure timely, within-budget changes and positive customer experiences. You’ll bring 3+ years of telecom experience, strong controls, and deep knowledge of Siebel, BRM, Matrixx and related