Technical Support Analyst

Public Transport Authority; Perth; In loco; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellbeing programs

Free 24/7 onsite gym

Subsidised Corporate Apparel

Descrizione del lavoro

The Public Transport Authority (PTA) is seeking a motivated Technical Support Analyst to join the Network & Infrastructure Division in Perth. You will support maintenance delivery teams with data, dashboards and reports to enhance performance and compliance across PTA assets.

Responsibilities include managing asset data registers, analysing condition information, and delivering insights to support operational performance and strategic decisions.

Competenze

• Experience in administration and maintaining accurate technical records and systems.
• Strong analytical skills to interpret data and produce management reports.
• Experience administering asset management systems with emphasis on data integrity and compliance.
• Clear communication and interpersonal skills to influence stakeholders.
• Good organisational skills to manage competing priorities with minimal supervision.

Mansioni

• Maintain asset and performance data registers and ensure data integrity across systems.
• Analyse maintenance and asset condition information; produce dashboards and management reports.
• Collaborate with stakeholders to support operational performance, continuous improvement and strategic decisions.

Conoscenze

Administration

Data analysis

Asset management systems

Stakeholder communication

Organisational skills

Excel

Strumenti

Excel

Descrizione del lavoro

The Public Transport Authority (PTA) is seeking a motivated and analytical Technical Support Analyst to join our Network & Infrastructure Division. Reporting to the Maintenance Manager, this role provides technical and administrative support to maintenance delivery teams across a range of infrastructure disciplines, contributing to the overall performance, reliability and compliance of PTA assets.

You will be responsible for maintaining asset and performance data registers, analysing maintenance and asset condition information, producing dashboards and management reports, and ensuring the integrity of maintenance and asset management systems. Working closely with stakeholders across the branch and wider division, you will provide valuable insights that support operational performance, continuous improvement initiatives and strategic decision-making.

About You

• Demonstrated experience in administration and maintaining accurate technical records and systems.
• Strong analytical skills with the ability to interpret data, identify trends and produce meaningful management reports.
• Experience administering asset management systems or similar business systems, with a focus on data integrity and compliance.
• Well-developed communication and interpersonal skills, enabling you to build effective working relationships and influence stakeholders.
• Strong organisational skills, with the ability to manage competing priorities and work with minimal supervision.
• Intermediate Microsoft Excel skills and confidence using a range of computer software applications.

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA. We also seek to attract and retain people who support us to maintain a strong Public Sector by demonstrating integrity, good character and sound judgement. Upholding these values and applying them to your work requires a genuine and committed understanding.

Safety

We are committed to safety and protecting your future.

Respect

We value and respect our customers, suppliers and each other.

Recognition

We recognise each other for achievement, initiative and innovation.

Integrity

We are honest and ethical.

Sustainability

We consider the long-term economic, social and environmental impact of everything we do.

You can expect

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite gym
• Subsidised Corporate Apparel and Spectacles
• Opportunity to join our Social Club offering savings and benefits all year round

There is currently one fixed term opportunity available to February 2028 with the possibility of renewal and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months

To be eligible to work at the PTA you must be either an Australian Citizen or Australian Permanent Resident or hold a valid work visa until February 2028.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Mirza Aslam, Maintenance Manager – Track on 04•••••280 for specific information about the role. For more information about the PTA, please visit www.pta.wa.gov.au.

Closing Date: 5pm (AWST) on Friday, 13 November 2026