Technical Specialist | Senior Case Managers Welcome (Workers Compensation)

Ensure Recruitment- Seek Award Winner - Best Small Specialist; Western Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Internal career progression

Technical training and development

Stability of an established insurer

Opportunity to work with complex, non-

Collaborative team environment

Job summary

Ensure Recruitment is seeking a Technical Specialist in Workers Compensation. The role welcomes Senior Case Managers seeking to advance to a technical leadership level and enjoy challenging, complex claims.

You will provide technical guidance, coach others, review practices, and collaborate with leaders. The organisation offers hybrid work, ongoing professional development, and a supportive, experienced team.

Qualifications

• Significant experience managing Workers' Compensation claims
• Strong knowledge of Workers' Compensation legislation, regulations and claims management practices
• Ability to analyse complex scenarios, assess risks and provide sound, practical recommendations
• Interest in coaching, mentoring and supporting the development of other claims professionals

Responsibilities

• Provide technical advice and guidance on complex Workers' Compensation claims.
• Review claims management practices and identify opportunities to improve outcomes, quality and consistency.
• Coach and mentor case managers to strengthen their technical capability and confidence.
• Collaborate with team leaders and stakeholders to support continuous improvement and best-practice claims management.

Skills

Workers' Compensation experience

Legislation knowledge

Risk analysis

Coaching & mentoring

Job description

Technical Specialist | Senior Case Managers Welcome (Workers Compensation)

Are you an experienced Workers Compensation Senior Case Manager who enjoys tackling complex claims, providing technical guidance and helping others achieve better outcomes?

Perhaps you're already working in a Technical Specialist role, and looking for greener grass?

For you:

• Flexible working arrangements and hybrid work options.
• Opportunities for internal career progression.
• Access to ongoing technical training and professional development.
• The stability and resources of a well-established insurance organisation.
• The opportunity to work with complex claims without the demands of managing a full portfolio.
• A collaborative team environment with access to experienced technical and leadership support.

You will:

• Providing technical advice and guidance on complex Workers Compensation claims.
• Reviewing claims management practices and identifying opportunities to improve outcomes, quality and consistency.
• Coaching and mentoring case managers to strengthen their technical capability and confidence.
• Collaborating with team leaders and stakeholders to support continuous improvement and best-practice claims management.

Ideally, you'll bring:

• Significant experience managing Workers Compensation claims, including exposure to complex or challenging claims.
• Strong knowledge of Workers Compensation legislation, regulations and claims management practices.
• The ability to analyse complex scenarios, assess risks and provide sound, practical recommendations.
• An interest in coaching, mentoring and supporting the development of other claims professionals.

Importantly, you don't need to be in a Technical Specialist role already. If you're a capable Senior Case Manager with strong technical knowledge and the ambition to take the next step, we'd love to hear from you.