National Technical Manager - Workers Compensation

Zenergy Group; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Zenergy Group seeks a National Technical Manager for Workers Compensation to lead the technical backbone of our workers’ compensation program. You will shape policy, govern regulatory compliance, and drive best-in-class injury management across a national self-insured framework.

You will work with TPAs and internal stakeholders to deliver compliant submissions, SOPs, and governance procedures that place the employee experience at the core of our operations.

Qualifications

• Minimum of 10 years’ direct, hands-on experience in workers’ compensation and injury management.
• Expert interpretation and application of workers’ compensation legislation across multiple Australian jurisdictions.
• Proven track record in self-insured operations with national scope.
• Auditing experience in self-insurance with preferred certifications.
• Excellent technical writing for regulatory submissions, SOPs, and stakeholder guidelines.
• Strong vendor governance with TPAs and rehabilitation panels.

Responsibilities

• Lead the development and governance of the technical foundations for workers’ compensation.
• Oversee regulatory compliance across NSW, VIC, QLD, WA, SA, TAS, NT.
• Drive continuous improvement and compliant, empathetic worker injury experience.
• Partner with TPAs and external suppliers to ensure governance and performance.

Skills

Workers’ compensation

Injury management

Regulatory compliance

Leadership

Technical writing

Audit & assurance

Vendor governance

Education

Diploma of Quality Auditing or equivalent

Job description

National Technical Manager - Workers Compensation

ASX listed, this organisation is one Australia’s leading distributors and service providers across all things retail. An extensive supply chain connects suppliers with local businesses and communities across the country. A business genuinely committed to Human-Centric Care, moving beyond compliance to deliver purpose-led outcomes that place people at the heart of their journey.

Position
This is a rare opportunity to step into a pivotal leadership role. The role is one of organisations principal subject-matter expert in workers’ compensation, injury management, and regulatory compliance. The core purpose of this role is to establish, govern, and continuously enhance the technical foundations required to deliver an empathetic, compliant, and market-leading experience for team members who sustain work-related injuries.

About you
You are a subject-matter expert in Workers Compensation with proven leadership experience gained within aself-insured organisation. You bring strong interpretation and application of workers' compensation legislation and regulations, and you're ready to hit the ground running in a fast-paced environment.

• Minimum of 10 years of direct, hands-on experience in workers’ compensation, injury management, and technical claims governance, with substantial exposure to large-scale, national self-insured employer operations.


• Regulatory Expertise: In-depth, working mastery of the acts, regulations, guidelines, and regulatory expectations across the seven target jurisdictions (SIRA/NSW, WorkSafe VIC, WorkCover QLD, WorkCover WA, ReturnToWorkSA, WorkSafe TAS, and NT WorkSafe).


• Audit & Assurance: Demonstrated experience leading formal self-insurance audits; formal certifications in quality auditing, internal audit, or compliance management (e.g., Diploma of Quality Auditing or equivalent) are highly regarded.


• Technical Writing: Exceptional written communication with a proven ability to produce compliant regulatory submissions, executive-ready board memos, clear operational standard operating procedures (SOPs), and accessible stakeholder guidelines.


• Partner & Vendor Governance: Demonstrated background managing, auditing, and partnering with Third-Party Administrators (TPAs) and legal/rehabilitation supplier panels.

ASX listed, this organisation is one Australia’s leading distributors and service providers across all things retail. An extensive supply chain connects suppliers with local businesses and communities across the country. A business genuinely committed to Human-Centric Care, moving beyond compliance to deliver purpose-led outcomes that place people at the heart of their journey.

Position
This is a rare opportunity to step into a pivotal leadership role. The role is one of organisations principal subject-matter expert in workers’ compensation, injury management, and regulatory compliance. The core purpose of this role is to establish, govern, and continuously enhance the technical foundations required to deliver an empathetic, compliant, and market-leading experience for team members who sustain work-related injuries.

About you
You are a subject-matter expert in Workers Compensation with proven leadership experience gained within aself-insured organisation. You bring strong interpretation and application of workers' compensation legislation and regulations, and you're ready to hit the ground running in a fast-paced environment.

• Minimum of 10 years of direct, hands-on experience in workers’ compensation, injury management, and technical claims governance, with substantial exposure to large-scale, national self-insured employer operations.


• Regulatory Expertise: In-depth, working mastery of the acts, regulations, guidelines, and regulatory expectations across the seven target jurisdictions (SIRA/NSW, WorkSafe VIC, WorkCover QLD, WorkCover WA, ReturnToWorkSA, WorkSafe TAS, and NT WorkSafe).


• Audit & Assurance: Demonstrated experience leading formal self-insurance audits; formal certifications in quality auditing, internal audit, or compliance management (e.g., Diploma of Quality Auditing or equivalent) are highly regarded.


• Technical Writing: Exceptional written communication with a proven ability to produce compliant regulatory submissions, executive-ready board memos, clear operational standard operating procedures (SOPs), and accessible stakeholder guidelines.


• Partner & Vendor Governance: Demonstrated background managing, auditing, and partnering with Third-Party Administrators (TPAs) and legal/rehabilitation supplier panels.

Benefits, Next Steps & How to Apply

This is an inclusive workplace where people represent the diverse communities they serve, are supported, and can feel safe.A nationally recognised employer of choice and offers industry leading and progressive employment conditions and remuneration commensurate with a management level appointment.