Technical Specialist: Complex Workers' Compensation & Mentoring

Ensure Recruitment; Western Australia; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Ensure Recruitment seeks an experienced Senior Case Manager transitioning to a Technical Specialist, handling complex Workers Compensation claims with support from technical and leadership teams in a hybrid Perth environment.

You will provide technical guidance, coach peers, review management practices for better outcomes, and collaborate with team leaders to drive continuous improvement in claims handling.

Qualifications

• Significant experience managing Workers Compensation claims, including complex cases.
• Strong knowledge of Workers Compensation legislation and claims management practices.
• Interest in coaching and mentoring other claims professionals.

Responsibilities

• Provide technical advice on complex Workers Compensation claims.
• Review claims management practices and identify improvements.
• Coach and mentor case managers to strengthen technical capability.
• Collaborate with team leaders to support continuous improvement.

Skills

Workers Comp knowledge

Coaching & mentoring

Claims analysis

Tools

Claims software

Job description

Ensure Recruitment seeks an experienced Senior Case Manager transitioning to a Technical Specialist, handling complex Workers Compensation claims with support from technical and leadership teams in a hybrid Perth environment.

You will provide technical guidance, coach peers, review management practices for better outcomes, and collaborate with team leaders to drive continuous improvement in claims handling.