Technical Services & Field Support Technician

Cardinal Health; Sydney; Sur place; AUD 60 000 - 90 000; Plein temps

Résumé du poste

Cardinal Health in Sydney, Australia seeks a team-oriented warehouse technician to manage inbound freight, receive and unpack returned equipment, and book-ins. You will support Pre-Delivery Inspection, Preventative Maintenance, and on-site routine services to ensure device functionality.

You will handle customer inquiries by phone or email, coordinate shipping/receiving requests for used devices and parts, and help maintain records and reports while supporting sales, logistics and quality teams.

Responsabilités

• Receive inbound freight from customers
• Perform receipt, unpacking, decontamination and booking in of returned equipment
• Perform in-house and some on-site routine services including Pre-Delivery Inspection and Preventative Maintenance
• Coordinate and process shipping and receiving requests for used devices and spare parts
• Provide customer support by telephone or email
• Monitor service requests through to completion and escalate risks as needed
• Maintain storekeeping procedures, records, and reports
• Support sales, marketing, logistics and quality departments with technical issues

Description du poste

Cardinal Health in Sydney, Australia seeks a team-oriented warehouse technician to manage inbound freight, receive and unpack returned equipment, and book-ins. You will support Pre-Delivery Inspection, Preventative Maintenance, and on-site routine services to ensure device functionality.

You will handle customer inquiries by phone or email, coordinate shipping/receiving requests for used devices and parts, and help maintain records and reports while supporting sales, logistics and quality teams.