Technical Sales

Global Access; City of Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Early finish Fridays

Team lunches

Annual weekends away

Supportive culture

Growing national brand

Career development

Job summary

Global Access is a family-owned Australian B2B wholesale distributor specialising in gate, door and access automation. We’re seeking a technically minded Sales Specialist who will bridge technical support with sales, helping trade customers select products and troubleshoot while growing their business.

You’ll learn our industry, build relationships and contribute to a growing national brand. You’ll collaborate with sales, technical, and operations teams to provide practical, value-driven

Qualifications

• Strong mechanical, electrical or technical aptitude required or highly desirable.
• Ability to diagnose problems and propose practical solutions.
• Ability to translate technical information into clear, actionable guidance for customers.
• Demonstrates confidence with customers and builds rapport naturally.
• Shows ownership, follows through on tasks and has a strong work ethic.

Responsibilities

• Provide technical sales advice and product support to trade customers
• Recommend automation solutions for customer applications
• Assist with electrical, mechanical and automation troubleshooting
• Interpret specifications, wiring diagrams and technical drawings
• Prepare quotations and advance opportunities to outcomes
• Identify additional products and solutions for customers
• Build long-term relationships with installers
• Support product launches, campaigns and customer training
• Collaborate with sales, technical, customer service and operations teams

Skills

Mechanical aptitude

Electrical aptitude

Technical communication

Customer rapport

Sales mindset

Problem diagnosis

Curiosity/learning

Job description

Global Access Australia – Carrum Downs, VIC

Perks & Culture

• Early finish every Friday (4:00pm)
• Fun Fridays - company buys lunch - once a month
• Annual team weekends away
• Supportive “second family” team culture
• Work with a growing national brand
• Long-term career development opportunities

A Technical Sales Specialist - B2B - Wholesale

Gate, Door & Access Automation | Electrical / Mechanical / Trade

Are you the person people call when they need to work out how something works, why it isn’t working, or how to make it work better?

If you combine a technical mind with strong people skills and commercial instinct, you could be exactly who we’re looking for.

Global Access is an Australian B2B wholesale distributor specialising in gate, door and access automation. Since 2002, we’ve partnered with leading international manufacturers to support professional installers with quality products, technical expertise and genuine industry support.

As we continue to grow, we’re looking for a technically minded problem-solver to grow with us.

The Role

This isn't purely a sales role, and it isn't purely technical support. It sits right in the middle.

You’ll work directly with trade customers to select products, troubleshoot applications, solve technical challenges and identify opportunities to help grow their business and ours.

Great technical support builds trust, strong relationships and ultimately sales. That's what this role is about.

You don't need to know our products on day one. We'll teach you our industry and product range. What we're looking for is technical aptitude, curiosity and the drive to learn.

What You’ll Be Doing

• Provide technical sales advice and product support to trade customers
• Recommend the right automation solutions for customer applications
• Assist with electrical, mechanical and automation troubleshooting
• Interpret specifications, wiring diagrams and technical drawings
• Prepare quotations and follow opportunities through to an outcome
• Identify additional products and solutions that could benefit customers
• Build strong, long-term relationships with installers
• Support product launches, campaigns and customer training
• Work closely with our sales, technical, customer service and operations teams

Who We’re Looking For

We’re looking for someone who:

• Has strong mechanical, electrical or technical aptitude
• Loves diagnosing problems and finding practical solutions
• Understands tradespeople and how they communicate
• Can turn technical information into clear, useful advice
• Is confident with customers and naturally builds rapport
• Understands that technical expertise and good salesmanship go hand-in-hand
• Takes ownership, follows things through and has a strong work ethic
• Is curious and genuinely enjoys learning new technology
• Takes pride in doing things properly

Experience in gate automation, automatic doors, access control, electrical, mechanical, industrial automation, garage doors, security, electronics or a related trade would be highly regarded, but not essential.

Trade qualifications are advantageous, but attitude, aptitude and willingness to learn matter just as much.

Why Global Access?

We’re proud of the business we’ve built, but we’re equally proud of the team behind it.

Global Access is a family-owned business where people genuinely matter. We want our team to enjoy coming to work, feel valued for what they contribute and know they have people around them who will support them.

We take the time to understand what drives each person, where they want to develop and what success looks like for them. For the right person, we’re willing to invest the time, training and support to help you become exceptional at what you do.

We work hard and have ambitious plans, but we also believe work should be somewhere you can have a laugh, be yourself, feel part of the team and enjoy the people you work alongside.

Our culture is built around trust, integrity, strong relationships, technical excellence and looking after each other. We’re looking for someone who wants to contribute to that, not simply turn up for a job.

What You’ll Get

• Competitive salary + sales commission following probation
• Extensive product and technical training
• Exposure to leading international automation brands
• Company phone and laptop
• A supportive team that genuinely wants you to succeed
• Opportunity to develop around your strengths and ambitions
• Genuine technical and commercial career development
• The opportunity to grow alongside Global Access

If you're technically minded, commercially aware and get genuine satisfaction from solving problems and helping customers succeed, we'd like to hear from you.