Technical Field Engineer

Unisys; Canberra; On-site; AUD 70,000 - 95,000; Full time

Job summary

Unisys is seeking a Technical Field Engineer to provide on-site IT support for a federal government client in Canberra. You will install, diagnose, maintain, and service desktops, printers and peripherals, triage faults, and ensure customer satisfaction across transactions.

The role requires Deskside support experience, a valid Driver’s Licence, and NV1/NV2 security clearance. You’ll contribute to secure, reliable, mission-ready systems in a dynamic environment.

Qualifications

• Deskside support experience in a government or corporate environment.
• Fault investigation, triage and resolution in a Deskside context.
• Driver’s Licence required and NV1/NV2 security clearance must-have for this role.

Responsibilities

• Install, diagnose, maintain, and service desktop-related products and peripherals.
• Provide expert on-site technical support and strong client engagement.
• Ensure customer satisfaction throughout all transactions.

Skills

Deskside support

Fault investigation

Windows desktop & server support

Hardware & printer troubleshooting

Network & software installation

On-site customer service

Job description

What success looks like in this role:

This Technical Field Engineer ensures that our federal government client’s systems stay secure, reliable, and mission-ready through expert on‑site technical support and strong client engagement.

The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals. Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution. Experience with desktop support, server support, hardware, network and software installation and troubleshooting Experience with supporting a corporate Windows environment Printing (installation, deployment, configuration, disposals) Software and Hardware diagnostic skills and building/upgrading PC’s Test and Tag experience highly regarded Minimum of 6 months experience in supporting Deskside support environment Ensure customer satisfaction throughout all transactions.

You will be successful in this role if you have:

• NV1 or NV2 security clearance must have for this role.
• Driver’s License is required

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.

Notice for U.S. Applicants:

Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity