Technical Facilities Coordinator

Jll; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Maternity leave 18 weeks

Private health insurance discounts

EV novated lease

Active Social Club

Employee assistance program

Paid volunteer leave

Premium offices

Job summary

JLL is seeking a Technical Facilities Coordinator in Sydney to keep client workplaces safe, efficient and compliant. You’ll work closely with the Site Technical Facilities Manager to inspect equipment, monitor BMS alarms, and coordinate remediation with IT and vendors, balancing hands-on technical work with clear communication.

You’ll spot issues early, raise proactive work orders, and maintain accurate records while upholding HSE standards and client SLAs.

Qualifications

• Diploma or equivalent technical qualification in Electrical, Mechanical, or Building Services Engineering.
• Experience with M&E equipment such as UPS, generators, CRAC units, chillers, pumps, and ATS/STS.
• Familiarity with building management systems (BMS) and interpreting alarms and trends.
• Strong knowledge of health, safety, and environmental compliance (HSE).

Responsibilities

• Inspect office spaces each morning to confirm site readiness before hours.
• Conduct daily visual inspections of M&E equipment with the Site Technical Facilities Manager.
• Monitor BMS alarms, trends, and equipment status for power, cooling, and life-safety.
• Serve as the day-to-day contact for occupants, IT, and operations regarding impacts.
• Raise proactive work orders and manage reactive orders per SLAs.
• Mobilize and supervise vendors for preventive maintenance and inspections (occasional weekend hours).
• Respond to M&E alarms on-site within two hours and update the Facilities Manager.
• Maintain asset records, equipment histories, and documentation.
• Submit monthly job records and ensure clear shift handovers.

Skills

BMS familiarity

Site safety communication

Work order management

Vendor coordination

Education

Diploma or equivalent in Electrical/Mechanical/Building Services Engineering

Tools

CMMS/Work order platforms

BMS systems

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves

As a Technical Facilities Coordinator at JLL, you'll be at the heart of keeping our client's workplace running safely, smoothly, and efficiently every single day. You'll work closely with the Site Technical Facilities Manager to inspect mechanical and electrical equipment, monitor building management systems, and respond quickly when something needs attention. This role blends hands‑on technical skill with clear communication, as you'll be the go‑to person for occupants, IT teams, and vendors when facility issues arise. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role is no exception—you'll have the autonomy to spot problems before they escalate, raise proactive work orders, and keep detailed records that support a culture of accountability and trust. Whether you're troubleshooting an alarm, escorting a vendor for scheduled maintenance, or supporting leadership with timely updates, you'll be part of a team that chooses the more inspiring, innovative, and optimistic path toward operational excellence.

An overview of the role

• Inspect office spaces each morning to confirm site readiness before operational hours begin
• Conduct daily visual inspections of M&E equipment alongside the Site Technical Facilities Manager
• Monitor BMS alarms, trends, and equipment status for power, cooling, and life‑safety systems, escalating abnormalities as needed
• Serve as the day‑to‑day point of contact for occupants, IT, and operations teams regarding facility impacts, access needs, and service restoration updates
• Raise proactive work orders based on inspection findings and manage reactive work orders in line with required SLAs
• Mobilize and supervise vendors for preventive maintenance and inspections, including occasional weekend or after‑hours coverage (typically one Saturday per month, rotated with the Engineering team)
• Respond to M&E alarms promptly, arriving on site within two hours to manage emergencies and keep the Technical Facilities Manager updated throughout
• Maintain accurate asset records, equipment histories, and documentation, including single‑line diagrams, sequences, as‑builts, and O&M manuals
• Submit monthly job records and ensure clear, logged shift handovers with key areas of focus communicated to the next shift

Sounds like you? This is what we are looking for

• Diploma or equivalent technical qualification in Electrical, Mechanical, or Building Services Engineering
• Experience working with M&E equipment such as UPS, generators, CRAC units, chillers, pumps, and ATS/STS systems
• Familiarity with building management systems (BMS) and the ability to interpret alarms, trends, and equipment status
• Strong understanding of health, safety, and environmental (HSE) compliance and statutory requirements
• Clear, confident communicator comfortable liaising with occupants, vendors, and leadership stakeholders
• Strong organizational skills with experience managing work orders, maintenance schedules, and documentation
• Prior experience in a critical environment or mission‑critical facility setting
• Familiarity with CMMS/work order management platforms
• Exposure to change management processes within a regulated or client‑compliance‑driven environment
• Experience supervising or coordinating third‑party vendors and contractors
• A proactive, detail‑oriented approach to identifying and resolving facility issues before they escalated
• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location

On-site –Sydney, NSW

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.