Facilities Administrator & Events Coordinator

DAC-Jones Lang LaSalle (VIC) Pty Ltd; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia’s#

Premium offices

Job summary

JLL is seeking a Receptionist/Facilities Administrator to be the welcoming face at the Southbank site. You will greet clients, manage sign-in, coordinate room bookings, and support the facilities team to keep the front of house organized and efficient.

This busy role requires initiative, strong communication, and a friendly, customer-focused approach within Australia’s #1 Commercial Real Estate firm. Location: Southbank, VIC.

Qualifications

• Previous experience in a receptionist, front-of-house, or customer service role.
• Excellent verbal and written communication skills.
• Friendly, welcoming personality with a strong customer service mindset.

Responsibilities

• Meet and greet clients and contractors, guiding them through the sign-in process with warmth and professionalism.
• Deliver superior customer service to meet and exceed on-site client expectations.
• Coordinate bookings of meeting and conference rooms, ensuring schedules run smoothly.
• Maintain a tidy, presentable, and welcoming reception area at all times.
• Support the broader facilities team with planned and corrective maintenance in the reception area.

Skills

Receptionist

Front-of-house

Customer service

Communication

Organizational skills

Initiative

Team player

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

A fantastic opportunity has arisen for a highly motivated, bright, and enthusiastic professional to join one of our employment-focused tech clients, working onsite as the face of the front-of-house experience. As the Receptionist/Facilities Administrator, you will hold overall responsibility for maintaining a lasting, collaborative relationship with clients and visitors through the delivery of a unique and authentic experience. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role, you will be the first point of contact that brings that culture to life every single day. This is a busy and diverse position suited to someone who takes pride in creating a warm, organized, and professional environment, and who genuinely enjoys supporting both people and operations behind the scenes.

An overview of the role:

• Meet and greet clients and contractors, guiding them through the sign-in process with warmth and professionalism
• Deliver superior customer service to meet and exceed on-site client expectations
• Coordinate bookings of meeting and conference rooms, ensuring schedules run smoothly
• Ensure room set‑ups are in place and ready for training sessions, meetings, and events
• Keep meeting rooms stocked with appropriate stationery and supplies
• Maintain a tidy, presentable, and welcoming reception area at all times
• Check that audio-visual services are in place and functioning correctly ahead of use
• Support the broader facilities team with planned and corrective maintenance in the reception area
• Assist with staff moves and relocations, meeting room setups, supply orders, and ad hoc client requests

Sounds like you? This is what we are looking for:

• Previous experience in a receptionist, front-of-house, or customer service role
• Excellent verbal and written communication skills
• A friendly, welcoming personality paired with a strong customer service mindset
• Keen attention to detail and a commitment to delivering quality service
• A confident self-starter who can work independently and take initiative
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• A collaborative team player who takes a hands‑on approach to problem solving
• Prior experience supporting facilities or office administration functions, a plus
• Familiarity with meeting room booking systems or access/security processes, a plus

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia’s #1 Commercial Real Estate firm Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location: On-site –Southbank, VIC

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page