Technical Delivery Lead

RACQ; Brisbane; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Roadside assistance

Employee discounts

Wellbeing programs

Flexible work

Job summary

RACQ is seeking a Technical Delivery Lead to coordinate and oversee technology delivery across one or more products. You will work with product, engineering and business stakeholders to manage dependencies, risks and priorities to ensure successful outcomes.

You will lead governance, provide delivery visibility, and drive continuous improvement in delivery practices while collaborating with architecture and operations teams.

Qualifications

• Demonstrated experience leading or coordinating technology delivery within complex environments.
• Strong knowledge of Agile, iterative and hybrid delivery methodologies.
• Experience managing delivery plans, cross-team dependencies, risks and competing priorities.
• Well-developed stakeholder engagement and influencing skills with outcomes without direct authority.
• Strong analytical and problem-solving capabilities.
• Excellent communication skills to articulate technical information and risks.

Responsibilities

• Lead coordination and execution of technology delivery activities across products and initiatives.
• Manage delivery plans, milestones, risks, dependencies and priorities.
• Facilitate planning, review and governance to align tech and business teams.
• Provide visibility of delivery progress, issues and risks for informed decisions.
• Foster collaboration across product, engineering, architecture and operations teams.
• Identify and remove delivery impediments and support teams to achieve objectives.
• Analyze delivery performance and drive improvements for efficiency and value.
• Champion delivery best practices and a culture of accountability.

Skills

Delivery leadership

Agile methodologies

Delivery planning

Stakeholder management

Analytical thinking

Communication

Job description

At RACQ, our purpose is to make a positive difference in the lives of Queenslanders. As a Technical Delivery Lead, you will play a critical role in enabling the successful delivery of technology initiatives that support our members, employees and business objectives. Working across product and technology teams, you’ll provide leadership, coordination and guidance to ensure the seamless delivery of high-quality solutions that create meaningful value, drive innovation and support RACQ's future growth.

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role

As a Technical Delivery Lead, you will be responsible for coordinating and overseeing the delivery of technology initiatives across one or more products. You’ll work closely with product, engineering and business stakeholders to manage dependencies, remove delivery impediments and ensure teams are positioned to deliver successful outcomes efficiently and sustainably.

• Lead the coordination and execution of technology delivery activities across products and initiatives.
• Manage delivery plans, milestones, risks, dependencies and priorities to support successful outcomes.
• Facilitate planning, review and governance activities to ensure alignment across technology and business teams.
• Provide visibility of delivery progress, issues and risks, enabling informed decision‑making.
• Foster collaboration across product, engineering, architecture and operational teams.
• Identify and remove delivery impediments while supporting teams to achieve agreed objectives.
• Analyse delivery performance and implement improvements that enhance efficiency, predictability and value delivery.
• Champion delivery best practices, continuous improvement and a culture of accountability and transparency.

About you

• Demonstrated experience leading or coordinating technology delivery within complex environments.
• Strong knowledge of Agile, iterative and hybrid delivery methodologies.
• Experience managing delivery plans, cross-team dependencies, risks and competing priorities.
• Well-developed stakeholder engagement and influencing skills, with the ability to achieve outcomes without direct authority.
• Strong analytical and problem-solving capabilities with the ability to navigate complex delivery challenges.
• Excellent communication skills with the ability to clearly articulate technical information, delivery status, risks and recommendations to a variety of audiences.

Why join RACQ?

RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at About us | RACQ https://www.racq.com.au/about-us

Why you’ll love working at RACQ

At RACQ, we support your work, wellbeing and career through benefits that matter.

• Free RACQ roadside assistance from day one
  Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
• Exclusive employee discounts
  Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.
• Wellbeing that goes beyond the basics
  Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.
• Flexibility that works for real life
  Our weFLEX approach supports balance, performance and collaboration—whether you’re working from home, the office, or a mix of both.

Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

Adjustments & Support

We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to *******@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process

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