Agile Lead

RACQ; Brisbane; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Free roadside assistance

Employee discounts

Wellbeing resources

Flexible work arrangements

Job summary

RACQ Technology is seeking an Agile Lead to champion Agile ways of working across teams, coaching leaders, product managers and delivery squads to improve flow, collaboration and value delivery.

You will mentor, facilitate and guide strategic improvement initiatives, using metrics to remove blockers, strengthen predictability and foster a culture of continuous learning.

Qualifications

• Experience coaching leaders, product managers and cross-functional teams.
• Strong facilitation and stakeholder engagement skills.
• Ability to translate delivery insights into practical improvements.
• Proven expertise in Agile, Lean and scaling approaches.

Responsibilities

• Coach leaders, product managers and delivery teams in Agile principles, practices and behaviours.
• Develop Agile capability through mentoring, facilitation and practical training.
• Establish and continuously improve Agile frameworks, standards and delivery practices.
• Assess Agile maturity and lead targeted improvement initiatives.
• Use delivery metrics and flow measures to identify trends and remove systemic barriers.
• Support effective planning, prioritisation, dependency management and governance.
• Build trusted relationships and influence positive change across Technology.

Skills

Agile coaching

Facilitation

Stakeholder engagement

Delivery metrics

Lean & product delivery

Agile certification

Education

University degree

Job description

As our Agile Lead, you will champion the adoption, maturity and continuous improvement of Agile ways of working across Technology. You’ll coach leaders, product teams and delivery teams to improve flow, strengthen delivery predictability and embed a culture of collaboration, learning and continuous improvement.

About the role

You will champion Agile ways of working across RACQ Technology, helping teams deliver customer and business value more effectively. Through coaching, facilitation and strategic guidance, you will strengthen Agile capability, improve delivery flow and embed a culture of continuous improvement.

• Coach leaders, product managers and delivery teams in Agile principles, practices and behaviours.
• Develop Agile capability through mentoring, facilitation and practical training.
• Establish and continuously improve Agile frameworks, standards and delivery practices.
• Assess Agile maturity and lead targeted improvement initiatives.
• Use delivery metrics and flow measures to identify trends and remove systemic barriers.
• Support effective planning, prioritisation, dependency management and governance.
• Build trusted relationships and influence positive change across Technology.

About you

You are an experienced Agile professional who can influence without formal authority and bring teams together around better ways of working. You combine strong coaching and facilitation skills with the ability to turn delivery insights into practical, sustainable improvements.

• A relevant university degree and approximately five to seven years’ relevant experience.
• Strong expertise in Agile, Lean and contemporary product delivery methodologies.
• Sound knowledge of Scrum, Kanban, flow-based delivery and scaling approaches.
• Experience coaching leaders, product managers and cross-functional teams.
• Strong facilitation, stakeholder engagement and relationship-building skills.
• Experience using Agile metrics and performance indicators to improve delivery.
• Strong analytical, communication and problem-solving capabilities.
• A relevant Agile certification, such as CSP, ICAgile, SAFe or equivalent.

Why join RACQ?

RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we're built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We're evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you'll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at https://www.racq.com.au/about-us

Why you’ll love working at RACQ

At RACQ, we support your work, wellbeing and career through benefits that matter.

• Free RACQ roadside assistance from day one
  Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
• Exclusive employee discounts
  Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.
• Wellbeing that goes beyond the basics
  Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.
• Flexibility that works for real life
  Our weFLEX approach supports balance, performance and collaboration -whether you're working from home, the office, or a mix of both.

Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

Successful candidates will be asked to complete background checks to progress their application.

Adjustments & Support
We're committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to *******@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process