Technical Business Analyst — AI & ServiceNow Delivery

FinXL IT Professional Services; Melbourne; On-site; AUD 90,000 - 140,000; Full time

Job summary

FinXL IT Professional Services in Melbourne seeks a Technical Business Analyst to bridge enterprise architecture and delivery squads within a fast-paced pod model. You will translate architectural inputs into structured epics and features for Agile delivery and ensure alignment across business, architecture and delivery teams.

Candidates with a proven track record in agile environments and experience in Telco/Utilities or AI-focused initiatives, particularly with ServiceNow / Now Assist, will

Qualifications

• Proven track record as a Technical Business Analyst in a complex, agile environment.
• Telco/Utilities domain experience is highly regarded.
• Hands-on knowledge of AI initiatives, with exposure to ServiceNow / Now Assist.
• Excellent stakeholder management and communication skills.

Responsibilities

• Translate architecture designs and inputs into clear epics and features for Agile teams.
• Bridge business context with delivery squads to ensure alignment and traceability.
• Support roadmaps, release plans, and sequencing at epic level.
• Act as conduit between business, architecture, and delivery teams.

Skills

Agile Delivery

Stakeholder Management

ServiceNow

AI Projects

Tools

ServiceNow

Now Assist

Job description

FinXL IT Professional Services in Melbourne seeks a Technical Business Analyst to bridge enterprise architecture and delivery squads within a fast-paced pod model. You will translate architectural inputs into structured epics and features for Agile delivery and ensure alignment across business, architecture and delivery teams.

Candidates with a proven track record in agile environments and experience in Telco/Utilities or AI-focused initiatives, particularly with ServiceNow / Now Assist, will