AI-Enabled ServiceNow Tech BA — Now Assist & GenAI

XPT Software; Sydney; Sur place; AUD 110 000 - 150 000; Plein temps

Résumé du poste

XPT Software Australia PTY Ltd is seeking a ServiceNow Technical Business Analyst to join our Sydney team. The role requires strong ServiceNow platform knowledge and hands-on exposure to AI-enabled solutions, including Now Assist / GenAI.

You will work in a pod-model, bringing together architecture and business requirements to deliver clear, build-ready specifications for deployment across client environments in Banking, Insurance and other sectors.

Qualifications

• Experienced ServiceNow Technical Business Analyst with strong platform knowledge.
• Hands-on exposure to AI-enabled solutions (Now Assist / GenAI).
• Desirable experience with Calyx and AWS Agent Core.
• Understanding of Assurance operations/workflows.

Responsabilités

• The role combines architecture and business requirements to produce clear, build-ready specifications within a pod-model team.

Connaissances

ServiceNow knowledge

Technical Business Analysis

AI-enabled solutions exposure

Outils

Now Assist

Calyx

AWS Agent Core

Description du poste

XPT Software Australia PTY Ltd is seeking a ServiceNow Technical Business Analyst to join our Sydney team. The role requires strong ServiceNow platform knowledge and hands-on exposure to AI-enabled solutions, including Now Assist / GenAI.

You will work in a pod-model, bringing together architecture and business requirements to deliver clear, build-ready specifications for deployment across client environments in Banking, Insurance and other sectors.