ServiceNow Tech BA: AI-Driven Solutions

XPT Software

Melbourne

On-site

AUD 120,000 - 180,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

XPT Software in Melbourne is seeking an experienced ServiceNow Technical Business Analyst with strong platform knowledge and hands-on exposure to AI-enabled solutions, preferably Now Assist / GenAI / Agentic AI. The role involves delivering solutions by combining architectural and business requirements into clear, build-ready specifications.

The position operates in a Pod Model, where the Tech BA must synthesize components from Architecture and Business Requirements into concise deliverables for

Qualifications

Proven experience as a ServiceNow technical business analyst.
Hands-on exposure to AI-enabled solutions and GenAI/Now Assist.
Understanding of Assurance operations/workflows is desirable.

Responsibilities

Translate architecture and business requirements into concise, build-ready specifications.
Collaborate with cross-functional teams to scope and design ServiceNow solutions.

Skills

ServiceNow

GenAI

Now Assist

Technical BA

Tools

Calyx

AWS Agent Core

Job description

The position operates in a Pod Model, where the Tech BA must synthesize components from Architecture and Business Requirements into concise deliverables for

Get your free, confidential resume review.

or drag and drop your file here.