Technical Analyst - Payments & Operations Resilience

Citigroup; Sydney; Hybrid; AUD 120.000 - 170.000; Vollzeit

Zusammenfassung

Citi seeks an Applications Support specialist in Sydney to help run AU & NZ Services technology, ensuring resilience and compliance across Payments, Liquidity, Trade, and Issuer services. You will work with local product and operations teams to deliver high-availability systems and manage incidents.

You will engage with stakeholders, navigate regulatory requirements, and coordinate with global tech teams to implement changes and optimize service delivery in a fast-paced financial environment.

Qualifikationen

• 2–5 years in technology, payments, or infrastructure in banking/financial services.
• Understanding of AU/NZ payments schemes and clearing arrangements.
• Experience supporting production-critical applications in regulated environments.
• Proven track record in regulatory or scheme-driven technology initiatives.
• Strong stakeholder management and cross-functional communication.

Aufgaben

• Maintain resilience, regulatory compliance, and business continuity for AU & NZ Services Cluster Technology.
• Provide critical technology support for local Services business across payments and related domains.
• Embed within AU & NZ product and operations teams for direct technical support.
• Collaborate with in-country experts to align Citi platforms with market changes.
• Identify and remediate region-specific risks, bottlenecks, and incidents.
• Manage third-party technology vendors and outsourcing to ensure SLAs and policy compliance.
• Govern change-management for payment rails and seek formal scheme approvals.

Kenntnisse

Stakeholder management

Communication

Analytical thinking

Problem solving

Decision making

Multitasking

Payments domain knowledge

Regulatory awareness

Tools

JIRA

Agile

SaaS platforms

Jobbeschreibung

Citi seeks an Applications Support specialist in Sydney to help run AU & NZ Services technology, ensuring resilience and compliance across Payments, Liquidity, Trade, and Issuer services. You will work with local product and operations teams to deliver high-availability systems and manage incidents.

You will engage with stakeholders, navigate regulatory requirements, and coordinate with global tech teams to implement changes and optimize service delivery in a fast-paced financial environment.