Technical Account Manager

Uplift Recruitment; Ryde; Hybrid; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Uncapped commission

Hybrid work after six months

Office onboarding support

Job summary

Uplift Recruitment is seeking a Technical Account Manager in Australia to build strong customer relationships while solving complex technical challenges. You will engage customers to identify IT solutions, translate technical concepts into commercial outcomes, and drive long-term account growth across a portfolio of commercial clients.

The role offers a base salary of 100,000–120,000 AUD plus super and an uncapped commission, with a path to a hybrid work arrangement after six months and ongoing

Responsibilities

• Build and grow relationships across an existing portfolio of commercial customers.
• Identify new opportunities within existing accounts while developing new business opportunities where appropriate.
• Engage customers to understand their business and technical requirements.
• Recommend suitable infrastructure, networking and end-user computing solutions.
• Prepare quotations and proposals while working closely with internal technical teams.
• Manage the sales process from initial enquiry through to successful delivery.
• Maintain accurate CRM records and manage your sales pipeline.
• Deliver an exceptional customer experience through proactive account management.

Skills

Commercial awareness

Technical credibility

Account management

IT infrastructure

Technical sales

CRM & pipeline

Communication skills

Proactive approach

Job description

Technical Account Manager $100,000 - $120,000 + Super + Uncapped Commission Are you someone who enjoys building strong customer relationships just as much as solving technical challenges? We're partnering with a well-established Australian technology solutions provider that is looking to add a Technical Account Manager to its growing commercial team. This role is ideal for someone who can confidently engage customers from both a commercial and technical perspective, helping them identify the right IT solutions while driving long-term account growth. Whether you've worked for a technology vendor, distributor, reseller or systems integrator, this is an opportunity to step into a role where your technical knowledge and sales capability are equally valued.

Responsibilities

• Build and grow relationships across an existing portfolio of commercial customers.
• Identify new opportunities within existing accounts while developing new business opportunities where appropriate.
• Engage customers to understand their business and technical requirements.
• Recommend suitable infrastructure, networking and end-user computing solutions.
• Prepare quotations and proposals while working closely with internal technical teams.
• Manage the sales process from initial enquiry through to successful delivery.
• Maintain accurate CRM records and manage your sales pipeline.
• Deliver an exceptional customer experience through proactive account management.

Qualifications

Not specified.

Required Skills

• We're looking for someone who combines commercial awareness with genuine technical credibility.
• You may come from a background with a technology vendor, distributor or reseller such as HP, Dell Technologies, Cisco, Juniper Networks, Lenovo, HPE, Aruba, Fortinet, VMware, Microsoft, NetApp or similar.
• Experience in account management, technical sales or solution sales.
• Strong understanding of IT infrastructure, networking or end-user computing technologies.
• The ability to translate technical concepts into commercial outcomes for customers.
• Excellent communication and relationship-building skills.
• A proactive, organised and customer-focused approach.
• Experience preparing quotes, managing opportunities and working towards sales targets.

Preferred Skills

Not specified.

Pay range and compensation package

• $100,000 - $120,000 base salary plus super.
• Uncapped commission structure.
• Join a respected and growing technology business with an excellent reputation.
• Work alongside experienced technical specialists and sales professionals.
• Genuine career progression opportunities.
• Full-time office-based role during onboarding with the flexibility to move to a hybrid work arrangement after six months.
• Supportive team culture with ongoing training and development.

If you're looking for a role where your technical expertise is valued just as highly as your ability to build relationships and grow accounts, we'd love to hear from you.