Tech Support & Automation Associate (Entry Level)

C4I Solutions Pty; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Long Service Leave

Health & wellbeing allowance

First year leave (5 days)

Birthday leave

Higher Education Subsidy

Veteran Engagement

Service Awards

Employee Recognition

Donate for a Cause

Plus, much more!

Job summary

C4i Solutions Pty is seeking an Associate Technology Specialist to support delivery teams, assist Systems Engineers, and develop skills in scripting, automation, and security. The role is based onsite in Penrith, Western Sydney, with mentoring and a defined technology career path.

You will contribute to ICT builds, deployments, and help with patching, monitoring, and documentation while growing within a supportive veteran-focused environment.

Qualifications

• Australian citizen with AGSVA clearance eligibility.
• Min Cert3 in ICT or Engineering.
• Entry-level experience or knowledge in ICT, Engineering or technology environments.
• Customer-focused with a values-based approach.
• Strong communication and collaboration with teams.
• Self-starter with problem-solving and multi-tasking abilities.
• Ability to manage conflict effectively.
• Passion for technology and eagerness to learn.

Responsibilities

• Provide first-line support and maintenance (helpdesk) for users and systems.
• Assist with operating system builds and standard operating environment (SOE) deployment.
• Support imaging, PaaS builds, and application deployment.
• Help automate installation and system configuration using PowerShell.
• Maintain documentation and configuration management practices.
• Assist with patching, monitoring, and performance management.
• Support disaster recovery and backup processes.
• Provide support outside of primary skill set as required by client requirements.
• Maintain required certifications and knowledge relevant to the primary skill set.
• Work individually or as part of a larger team as dictated by engagements.
• Uphold company culture, values and behaviours at all times.
• Other duties as required by company or supervisor.

Skills

Communication

Problem solving

Team collaboration

Customer focus

Self-starter

Multi-tasking

Conflict management

Eagerness to learn

Education

Min Cert3 ICT/Engineering

Job description

C4i Solutions Pty is seeking an Associate Technology Specialist to support delivery teams, assist Systems Engineers, and develop skills in scripting, automation, and security. The role is based onsite in Penrith, Western Sydney, with mentoring and a defined technology career path.

You will contribute to ICT builds, deployments, and help with patching, monitoring, and documentation while growing within a supportive veteran-focused environment.