IT Support & Systems Administrator

C2 Robotics; Melbourne; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

ICT leadership

Career progression

Technical variety

Supportive culture

Defence projects

Job summary

C2 Robotics is seeking a motivated IT Support & Systems Administrator to own day-to-day ICT operations at our Tullamarine facility, reporting to the ICT lead and working closely with an external MSP. You will support Microsoft 365, Azure and Windows Server, manage hardware, and coordinate upgrades to keep our systems secure and reliable.

This hands-on role suits a self-starter who can work independently, handle competing priorities and contribute to the development of our ICT strategy.

Qualifications

• Experience in IT support, systems administration or a similar technical role.
• Strong working knowledge of Microsoft 365, Azure and Windows operating systems.
• Sound understanding of networking, ICT infrastructure and user access management.
• Strong troubleshooting, communication and organisational skills.
• Ability to work independently, manage competing priorities and proactively identify improvements.
• Australian citizenship and eligibility to obtain an Australian Government security clearance.
• Microsoft Entra ID, Intune, Group Policy and virtualization technologies.
• Cybersecurity frameworks, particularly the ASD Essential Eight.
• Experience working with external MSPs.
• Exposure to Defence or other security-conscious environments.

Responsibilities

• Provide first-level IT support, troubleshooting hardware, software, networking and user access issues.
• Administer and support Microsoft 365, Azure, Windows Server and associated systems.
• Manage ICT hardware and assets, including procurement, deployment, maintenance and replacement.
• Coordinate technical support, repairs, system upgrades and infrastructure projects with our MSP.
• Maintain ICT documentation, asset registers and infrastructure sustainment plans.
• Support cybersecurity, system reliability and compliance initiatives.
• Contribute to the development of our ICT strategy, system architecture and future technology requirements.

Skills

IT support

Systems administration

Networking

Troubleshooting

Communication

Organisational skills

Ownership mindset

Security clearance eligibility

Azure

Microsoft 365

Intune

Entra ID

Group Policy

Virtualisation

ASD Essential Eight

MSP experience

Defence exposure

Tools

Microsoft 365

Azure

Windows Server

Intune

Entra ID

Group Policy

Virtualisation

Job description

C2 Robotics is a leader in robotics and autonomous systems, delivering innovative solutions across the Defence, aerospace and maritime sectors.

Innovation is at the heart of what we do. From rapid concept development through to prototype design, manufacturing and field testing, we're focused on pushing technological boundaries and delivering meaningful, real-world capability.

Our team brings together talented and passionate professionals from a range of engineering and technical disciplines. We foster a collaborative, supportive environment that values initiative, creativity and practical problem-solving. We believe great outcomes come from empowered people, strong teamwork and a healthy work-life balance.

Based in Tullamarine, our modern facility combines engineering offices with extensive prototyping and manufacturing capabilities, conveniently accessible via major road networks and cycle paths.Due to the hands on nature of the work, this role requires you to be onsite.

About the Role

We're seeking a motivated IT Support & Systems Administratorto take ownership of our day-to-day ICT operations and help shape the future of our technology infrastructure.

Working closely with our external Managed Service Provider (MSP), you'll provide hands-on IT support, maintain our systems and hardware, and coordinate infrastructure maintenance and upgrades.

This is a varied, autonomous role suited to someone who enjoys solving problems, takes initiative and wants to broaden their technical expertise. While initially focused on operational support and systems administration, the role offers a genuine opportunity to grow into taking ownership of C2 Robotics' ICT infrastructure, technology strategy and long-term planning.

Key Responsibilities

Provide first-level IT support, troubleshooting hardware, software, networking and user access issues.

Administer and support Microsoft 365, Azure, Windows Server and associated systems.

Manage ICT hardware and assets, including procurement, deployment, maintenance and replacement.

Coordinate technical support, repairs, system upgrades and infrastructure projects with our MSP.

Maintain ICT documentation, asset registers and infrastructure sustainment plans.

Support cybersecurity, system reliability and compliance initiatives.

Contribute to the development of our ICT strategy, system architecture and future technology requirements.

About You

We're looking for a capable, resourceful self-starter with strong technical foundations and a willingness to take ownership.

Essential skills and experience:

Experience in IT support, systems administration or a similar technical role.

Strong working knowledge of Microsoft 365, Azure and Windows operating systems.

Sound understanding of networking, ICT infrastructure and user access management.

Strong troubleshooting, communication and organisational skills.

Ability to work independently, manage competing priorities and proactively identify improvements.

Australian citizenship and eligibility to obtain an Australian Government security clearance.

Microsoft Entra ID, Intune, Group Policy and virtualisation technologies.

Cybersecurity frameworks, particularly the ASD Essential Eight.

Experience working with external MSPs.

Exposure to Defence or other security-conscious environments.

Why Join Us?

At C2 Robotics, you'll work alongside a talented multidisciplinary team developing cutting-edge technologies for challenging real-world applications.

We offer:

• Ownership and autonomy – Be our internal ICT lead, with the freedom to drive improvements and influence technical decisions.
• Career progression – Develop your skills and grow into a broader ICT leadership and strategic planning role.
• Technical variety – Gain experience across cloud services, server infrastructure, cybersecurity, hardware and systems architecture.
• Supportive culture – Work in a collaborative environment that values initiative, mentorship and work-life balance.
• Meaningful work – Support a team delivering advanced robotics and autonomous systems for Defence and industry.