IT Support Engineer - Early Career in Automation

Fast Automation; Sydney; On-site; AUD 52,000 - 70,000; Full time

Job summary

Fast Automation in Sydney, Australia is seeking an IT graduate or early-career professional for a hands-on support role. You’ll work with experienced engineers to maintain IT systems, support project delivery, and strengthen cybersecurity and compliance practices.

Responsibilities include day-to-day IT support, configuring office devices, managing accounts, and contributing to ERP/CRM/SAP improvements. A growth-focused environment at Macquarie Park awaits.

Qualifications

• Degree in IT, Mechatronic Engineering, Cybersecurity, Computer Science, or related field (or equivalent experience).
• Working knowledge of IT systems, networks, and cybersecurity principles.
• Familiarity with Microsoft 365, Windows environments, and cloud-based systems.
• Strong troubleshooting, analytical, and documentation skills.
• Excellent communication and attention to detail.
• A proactive, dependable approach and eagerness to learn.

Responsibilities

• Provide day-to-day IT support across the business.
• Deploy, configure, and maintain office computers, servers, and network equipment.
• Manage user accounts and access across business systems.
• Assist with improvements to ERP, CRM, and SAP platforms.
• Implement system security measures including patching, firewall management, and monitoring.
• Maintain endpoint and email security (MFA, antivirus, phishing prevention).
• Conduct basic vulnerability assessments and assist with mitigation strategies.
• Maintain IT documentation, device inventory, and configuration records.
• Support backup testing and disaster recovery procedures.
• Research and implement improvements to enhance performance, reliability, and security.
• Support project delivery including SCADA PC builds and test environment setup.
• Streamline onboarding/offboarding processes and related IT workflows.
• Contribute to achieving and maintaining industry standards (e.g., ISO 27001, Essential Eight).

Skills

IT fundamentals

Cybersecurity principles

MS 365 / Windows

Cloud-based systems

Troubleshooting & documentation

Communication

Education

Bachelor's degree or equivalent experience

Tools

Microsoft 365

Windows Server/Client

ERP/CRM/SAP familiarity

Job description

Fast Automation in Sydney, Australia is seeking an IT graduate or early-career professional for a hands-on support role. You’ll work with experienced engineers to maintain IT systems, support project delivery, and strengthen cybersecurity and compliance practices.

Responsibilities include day-to-day IT support, configuring office devices, managing accounts, and contributing to ERP/CRM/SAP improvements. A growth-focused environment at Macquarie Park awaits.