Tech-Savvy Retail Consultant: Customer Service & Sales

Telstra; Mackay Regional; On-site; AUD 43,000 - 48,000; Full time

Benefits offered by this job

Telstra discounts

Career growth opportunities

Flexible working hours

Paid parental leave

Superannuation 12%

LinkedIn Learning access

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant in Mackay Regional. You will help customers select products and services, act as a trusted tech expert, and work with the team to meet store goals.

The role emphasizes customer experience, product knowledge, and achieving KPIs in a dynamic retail environment. Join Telstra to contribute to a connected future, enjoy industry-leading discounts, and access extensive training and career growth opportunities within a diverse, inclusive

Qualifications

• Great Communication Skills: You're a natural at connecting with people and making their day better.
• Solution-minded: you enjoy tailoring solutions for each customer.
• Sales-oriented: motivated to meet and exceed sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert with up-to-date knowledge of gadgets and Telstra services.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with your team to create a welcoming environment and support store goals.

Skills

Communication skills

Solution-oriented

Sales ability

Learning mindset

Resilience

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant in Mackay Regional. You will help customers select products and services, act as a trusted tech expert, and work with the team to meet store goals.

The role emphasizes customer experience, product knowledge, and achieving KPIs in a dynamic retail environment. Join Telstra to contribute to a connected future, enjoy industry-leading discounts, and access extensive training and career growth opportunities within a diverse, inclusive