Tech-Savvy Retail Service & Sales Consultant

Snowy River Bundaberg; Mackay Regional; On-site; AUD 45,000 - 47,000; Part time

Benefits offered by this job

12% Superannuation

30% Telstra service discount

Access to 240+ brands & partners

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

Flexible working hours

Job summary

Telstra Retail is hiring a part-time Customer Service & Sales Consultant in Mackay. You will provide frontline support, assist customers with product selection, service activation, and troubleshooting basic issues, creating positive experiences.

As part of the iconic Aussie brand, you will stay up-to-date with the latest gadgets and services, deliver consultative selling to meet targets, and contribute to a welcoming store culture with flexible hours.

Qualifications

• Excellent communication and a solution-oriented mindset.
• Sales-driven with ability to meet KPIs.
• Resilience in a fast-paced retail environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose the right products and services.
• Stay up-to-date with Telstra gadgets and services to provide informed guidance.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with your team to create a welcoming store environment.

Skills

Communication

Sales drive

Customer-facing

Problem solving

Learnability

Job description

Telstra Retail is hiring a part-time Customer Service & Sales Consultant in Mackay. You will provide frontline support, assist customers with product selection, service activation, and troubleshooting basic issues, creating positive experiences.

As part of the iconic Aussie brand, you will stay up-to-date with the latest gadgets and services, deliver consultative selling to meet targets, and contribute to a welcoming store culture with flexible hours.