Tech-Savvy Retail Customer Service & Sales Pro

Telstra; Australie; Sur place; AUD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Discounts on Telstra services

Parental leave options

Extra day off

Training & growth

Flexible hours

Recognition programs

Inclusive culture

Résumé du poste

Telstra Retail invites applications for a Retail Customer Service & Sales Consultant role in stores across Australia. You will help customers choose Telstra products and services, offering expert guidance to ensure a memorable shopping experience.

The position emphasizes delivering outstanding service while driving sales and customer satisfaction. You’ll stay current with the latest gadgets, collaborate with your team, and work toward achieving store goals.

Qualifications

• Excellent communication and customer service skills with a positive attitude.
• Ability to understand customer needs and tailor Telstra solutions.
• Sales-driven mindset with ability to meet KPIs and targets.
• Flexibility with working hours and weekend shifts as needed.

Responsabilités

• Help customers find the right products and services to suit their needs.
• Stay up-to-date with latest gadgets and Telstra services to guide customers.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with your team to create a welcoming store environment.

Connaissances

Great communication

Solution oriented

Sales drive

Learn rapidly

Resilience

Customer-facing experience

Description du poste

Telstra Retail invites applications for a Retail Customer Service & Sales Consultant role in stores across Australia. You will help customers choose Telstra products and services, offering expert guidance to ensure a memorable shopping experience.

The position emphasizes delivering outstanding service while driving sales and customer satisfaction. You’ll stay current with the latest gadgets, collaborate with your team, and work toward achieving store goals.