Tech-Savvy Retail Sales & Customer Service Pro

Telstra; Adelaide; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

30% Telstra discounts

Professional development

Paid parental leave 16 weeks

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and deliver exceptional in-store experiences. You’ll be the trusted expert, guiding choices and building a connected future for Australians.

This role offers flexible hours, opportunities for growth through LinkedIn Learning, generous leave options, and staff discounts as part of Telstra’s inclusive, support-focused culture. Join a team that values diversity and collaboration.

Qualifications

• Strong communication skills with customers in a fast-paced environment.
• Ability to tailor solutions to individual customer needs.
• Proactive in achieving and exceeding sales targets and KPIs.
• Willingness to learn and adapt to new products and services.

Responsibilities

• Deliver exceptional customer experiences and help customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with Telstra offerings.
• Meet and aim to exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to create a welcoming in-store environment.

Skills

Excellent communication

Solution orientation

Sales driven

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and deliver exceptional in-store experiences. You’ll be the trusted expert, guiding choices and building a connected future for Australians.

This role offers flexible hours, opportunities for growth through LinkedIn Learning, generous leave options, and staff discounts as part of Telstra’s inclusive, support-focused culture. Join a team that values diversity and collaboration.