Tech-Savvy Retail Consultant — Service & Sales

Telstra Corporation; Australia; Remote; AUD 34,000 - 44,000; Full time

Benefits offered by this job

12% Superannuation

Telstra Discount

Parental Leave 16 weeks

Extra Day Off

Gender Affirmation Leave

Cultural Leave

Blood Donor Leave

Additional Leave

Learning & Development access

Flexible hours

Job summary

Telstra Retail in Norwood is hiring a Casual Customer Service & Sales Consultant to help customers choose products, activate services and troubleshoot basic issues. You’ll deliver friendly, product‑focused support that keeps customers connected and satisfied.

You’ll stay up to date with the latest gadgets, work with a team, and aim to meet sales targets while delivering exceptional experiences. The role offers flexible hours, parental leave benefits, employee discounts, and opportunities for

Qualifications

• Experience in retail or customer service preferred.
• Ability to learn product information quickly and provide accurate guidance.
• Strong communication and interpersonal skills with a customer‑focussed approach.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go‑to tech expert, staying up‑to‑date with gadgets and services and offering informed guidance.
• Aim to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to create a welcoming environment and support store goals.

Skills

Great Communication Skills

Solution‑Oriented

Sales Drive

Resilience and Positivity

Customer-Facing Experience

Job description

Telstra Retail in Norwood is hiring a Casual Customer Service & Sales Consultant to help customers choose products, activate services and troubleshoot basic issues. You’ll deliver friendly, product‑focused support that keeps customers connected and satisfied.

You’ll stay up to date with the latest gadgets, work with a team, and aim to meet sales targets while delivering exceptional experiences. The role offers flexible hours, parental leave benefits, employee discounts, and opportunities for