Tech-Savvy Retail Sales & Service Consultant

Telstra; North Shore; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Telstra discounts

16 weeks parental leave

12% superannuation

Flexible working hours

LinkedIn Learning access

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant on Australia’s North Shore. You’ll help customers pick tech solutions and deliver memorable service, acting as a trusted in-store expert.

You’ll use consultative selling to meet and exceed sales targets while staying current on devices, services and promotions. The role offers flexible hours, training, and a supportive team in a diverse Telstra store.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to sell solutions and meet KPIs.
• Willingness to learn about products and services.
• Positive attitude and adaptability in a busy store.
• Customer-focused and friendly demeanour.

Responsibilities

• Deliver exceptional customer experiences and help customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Achieve and excel by using consultative selling to meet sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Skills

Communication skills

Sales skills

Learning mindset

Resilience

Customer-focused

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant on Australia’s North Shore. You’ll help customers pick tech solutions and deliver memorable service, acting as a trusted in-store expert.

You’ll use consultative selling to meet and exceed sales targets while staying current on devices, services and promotions. The role offers flexible hours, training, and a supportive team in a diverse Telstra store.