Casual Retail Tech Advisor: Customer Solutions & Sales

Telstra Corporation; Norwood; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

12% Superannuation

Telstra discounts

Paid parental leave

LinkedIn Learning access

Flexible hours

Recognition programs

Inclusive culture

Job summary

Telstra Retail is seeking a Casual Customer Service & Sales Consultant in NORWOOD to help customers select products, activate services, and troubleshoot basic issues. You’ll deliver friendly, informed support that enhances the Telstra experience and supports store performance.

Join a brand that values flexibility, learning, and customer satisfaction, with opportunities to grow within a leading Australian telecoms company.

Qualifications

• Great communication skills for in-store customer interactions.
• Ability to propose product solutions and close sales.
• Proactive attitude towards learning Telstra products and services.

Responsibilities

• Deliver exceptional customer experiences by guiding product selection and activation.
• Be the go-to tech expert with up-to-date product knowledge.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Clear communication

Solution oriented

Sales driven

Customer service

Learning mindset

Resilience

Job description

Telstra Retail is seeking a Casual Customer Service & Sales Consultant in NORWOOD to help customers select products, activate services, and troubleshoot basic issues. You’ll deliver friendly, informed support that enhances the Telstra experience and supports store performance.

Join a brand that values flexibility, learning, and customer satisfaction, with opportunities to grow within a leading Australian telecoms company.