Tech-Savvy Retail Consultant | Flexible Scheduling & Perks

Singtel; Melbourne; On-site; Confidential; Part time

Benefits offered by this job

25% off Optus products

Discounts with retail partners

Wellbeing support 24/7

Flexible rosters

Job summary

Optus is seeking a casual Retail Service Consultant to join our Parkmore team. If you love helping people and bringing positive energy to every interaction, we'd love to have you on board.

In this role you'll explore our tech products, explain solutions in simple terms, and deliver a welcoming environment where customers feel supported and valued.

We celebrate diversity, offer flexible rosters, and provide wellbeing support to keep you energized while delivering exceptional service.

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech in simple terms and guide to solutions.
• Listen with empathy and act with integrity, turning challenges into opportunities.
• Stay calm and professional under pressure.
• Build strong connections with teammates and support one another.

Responsibilities

• Explore our range of tech products and share knowledge accessibly.
• Uncover customer needs and deliver personalised solutions.
• Create a warm, welcoming environment where customers feel supported.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a casual Retail Service Consultant to join our Parkmore team. If you love helping people and bringing positive energy to every interaction, we'd love to have you on board.

In this role you'll explore our tech products, explain solutions in simple terms, and deliver a welcoming environment where customers feel supported and valued.

We celebrate diversity, offer flexible rosters, and provide wellbeing support to keep you energized while delivering exceptional service.