Tech-Savvy Retail Consultant — Flexible Hours

Singtel Group; Albury City; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

25% off Optus products

Employee networks and diversity groups

Wellbeing support services 24/7

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join the Albury team. You will be the face of Optus, delivering welcoming customer experiences and guiding shoppers through tech products with simple, helpful explanations.

Bring personality and curiosity to uncover needs, deliver personalised solutions, and work as one team to create memorable customer moments. Flexible rosters enhance work-life balance.

Qualifications

• Customer-first mindset demonstrated in service roles.
• Ability to explain tech in simple terms.
• Comfort handling queries with empathy and clarity.

Responsibilities

• Greet customers and deliver standout service.
• Explain Optus products simply and help customers find solutions.
• Build rapport and understand customer needs for personalised outcomes.
• Support a welcoming store environment and assist teammates.

Skills

Customer focus

Empathy

Team player

Tech literacy

Tools

POS/retail tech

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join the Albury team. You will be the face of Optus, delivering welcoming customer experiences and guiding shoppers through tech products with simple, helpful explanations.

Bring personality and curiosity to uncover needs, deliver personalised solutions, and work as one team to create memorable customer moments. Flexible rosters enhance work-life balance.