Casual Retail Tech & Service Consultant

Singtel Group; Victoria; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retailer discounts

Counselling support services

Flexible rosters

Job summary

Optus in Victoria is seeking a Casual Retail Service Consultant to welcome customers, explain products, and deliver memorable service at the Parkmore team. If you love helping people and bring energy to every interaction, we’d love to have you on board!

Be part of a supportive crew, learn about tech products, and grow with flexible rosters and perks that make your day easier while you build genuine relationships with customers and colleagues.

Qualifications

• Customer-focused service experience.
• Ability to explain tech products in simple terms.
• Empathetic listener who finds practical solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our range of tech products and share knowledge in an easy-to-understand way.
• Uncover customer needs and deliver personalised solutions that make their day.
• Work with the team to create a warm, welcoming store environment.

Skills

Customer service

Tech explainer

Problem solving

Composure under pressure

Team spirit

Job description

Optus in Victoria is seeking a Casual Retail Service Consultant to welcome customers, explain products, and deliver memorable service at the Parkmore team. If you love helping people and bring energy to every interaction, we’d love to have you on board!

Be part of a supportive crew, learn about tech products, and grow with flexible rosters and perks that make your day easier while you build genuine relationships with customers and colleagues.