Tech-Savvy Retail Consultant — Service & Sales

Telstra; Gladstone Regional; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

30% Telstra discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Learning & development via LinkedIn

Job summary

Telstra in Australia is hiring a Retail Customer Service & Sales Consultant. You’ll help customers find the right tech solutions, deliver exceptional experiences, and be the go-to tech expert in-store.

Join a brand that values diversity and inclusion, offers flexible hours, generous leave options, and ongoing training to grow your skills. You’ll work with a supportive team to achieve store goals and celebrate your success.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to guide customers with tech solutions and upsell where appropriate.
• Proactive problem solver with a customer-first approach.

Responsibilities

• Deliver Exceptional Customer Experiences: help customers find the right products and services.
• Be the Go-To Tech Expert: stay up-to-date with gadgets and services to offer informed guidance.
• Achieve and Excel: use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with your team to create a welcoming store environment and support store goals.

Skills

Communication

Sales drive

Customer service

Learning mindset

Job description

Telstra in Australia is hiring a Retail Customer Service & Sales Consultant. You’ll help customers find the right tech solutions, deliver exceptional experiences, and be the go-to tech expert in-store.

Join a brand that values diversity and inclusion, offers flexible hours, generous leave options, and ongoing training to grow your skills. You’ll work with a supportive team to achieve store goals and celebrate your success.