Tech-Savvy Retail Concierge

Optus; Sale; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Free counselling and support services

Flexible rosters

Job summary

Optus in Sale, Australia, is seeking a vibrant Casual Retail Service Consultant to join the team. You will be the face of Optus, delivering standout customer experiences while helping customers explore tech products and services.

Share knowledge in a simple, helpful way and uncover needs to deliver personalised solutions. Join a team that values warmth, collaboration and a customer-first approach, with flexible rosters and wellbeing perks designed to support your life outside work.

Qualifications

• Customer-focused service skills and genuine care.
• Ability to explain tech in simple terms and guide customers to solutions.
• Empathy, integrity and calm problem solving.
• Confident in handling difficult enquiries with respect.
• Team player who supports colleagues and creates a welcoming environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services, and share knowledge accessibly.
• Uncover customer needs and deliver personalised solutions.
• Work as one team to create a welcoming, memorable customer experience.

Skills

Service mindset

Tech literacy

Problem solving

Composure under pressure

Team collaboration

Job description

Optus in Sale, Australia, is seeking a vibrant Casual Retail Service Consultant to join the team. You will be the face of Optus, delivering standout customer experiences while helping customers explore tech products and services.

Share knowledge in a simple, helpful way and uncover needs to deliver personalised solutions. Join a team that values warmth, collaboration and a customer-first approach, with flexible rosters and wellbeing perks designed to support your life outside work.