Tech-Savvy Customer Solutions Champion

Vodafone Business Australia; Sydney; On-site; AUD 50,000 - 64,000; Part time

Benefits offered by this job

SIM plan

Leave benefits

In-depth training

Career development programs

Job summary

Vodafone is seeking a customer associate to champion customer needs and help people connect with technology. You will guide customers to get the best value and advice, troubleshoot technical queries, and promote the Vodafone app for easy home use.

Join a team that supports ongoing training, flexible scheduling with a minimum of 15.25 hours over at least 3 shifts, and opportunities to grow into leadership roles within Vodafone’s consumer retail network.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn about devices and apps.
• Comfort with helping customers troubleshoot technical queries.

Responsibilities

• Be a customer champion, discovering needs and guiding usage of technology.
• Provide the best value solutions and advice to customers.
• Assist customers with technical questions and app usage for home.

Skills

Customer service

Communication

Tech-savvy

Adaptable

Job description

Vodafone is seeking a customer associate to champion customer needs and help people connect with technology. You will guide customers to get the best value and advice, troubleshoot technical queries, and promote the Vodafone app for easy home use.

Join a team that supports ongoing training, flexible scheduling with a minimum of 15.25 hours over at least 3 shifts, and opportunities to grow into leadership roles within Vodafone’s consumer retail network.