Tech-Savvy Customer Solutions Advisor

Vodafone Business Australia; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Incentives and bonuses

SIM plan with unlimited calls, texts &

Leave benefits including volunteer,Par

Training on latest tech and leadership

Career progression programs

Job summary

Vodafone Australia is hiring a Customer Champion in Brisbane to help customers get the most from technology and our devices. You’ll engage with customers, understand their needs and provide valuable, easy-to-understand solutions.

Join a friendly Consumer Team with flexible shifts, 38 hours across at least 5 shifts, and opportunities to grow through training and leadership programs. A SIM plan and performance-based incentives are part of the package.

Qualifications

• Excellent communicator with strong interpersonal skills.
• Adaptable and enthusiastic about technology and devices.
• Willingness to learn about latest gadgets and trends.

Responsibilities

• Be a customer champion, identify customer needs and help them use technology in daily life.
• Provide best-value solutions and trusted advice to customers.
• Troubleshoot technical queries and help customers use the Vodafone app at home.
• Receive training and support to level up knowledge in a dynamic industry.

Skills

Communication

Customer service

Tech-savvy

Job description

Vodafone Australia is hiring a Customer Champion in Brisbane to help customers get the most from technology and our devices. You’ll engage with customers, understand their needs and provide valuable, easy-to-understand solutions.

Join a friendly Consumer Team with flexible shifts, 38 hours across at least 5 shifts, and opportunities to grow through training and leadership programs. A SIM plan and performance-based incentives are part of the package.