Customer Solutions Advisor - Flexible Hours & Tech Guidance

TPG Telecom; Brisbane; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Bonus incentives

SIM plan unlimited

Volunteer leave

Parental leave

Gender-affirmation leave

Extra leave days

Tech training

Leadership opportunities

Job summary

Vodafone is seeking a customer-focused retail team member to help everyday Australians stay connected with the latest devices and services. You’ll learn about our products, assist customers with choosing value solutions and guide them through using technology in their daily lives.

Join a dynamic team with ongoing training, flexible shifts, and opportunities to grow into leadership roles within our consumer retail channel.

Qualifications

• Excellent communication skills and ability to connect with customers.
• Adaptable, enthusiastic about technology and keen to learn about latest gadgets and trends.
• Willingness to learn and participate in training programs.

Responsibilities

• Act as customer champion, discovering customer needs and helping them use technology in daily life.
• Provide the best value solutions and advice to customers.
• Assist customers with troubleshooting technical queries and using the Vodafone app.

Job description

Vodafone is seeking a customer-focused retail team member to help everyday Australians stay connected with the latest devices and services. You’ll learn about our products, assist customers with choosing value solutions and guide them through using technology in their daily lives.

Join a dynamic team with ongoing training, flexible shifts, and opportunities to grow into leadership roles within our consumer retail channel.