Customer Solutions Navigator — Flexible Hours & Growth

Vodafone Business Australia; Canberra; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Unlimited SIM plan

Incentives and bonuses

Training on latest tech

Volunteer leave

Parental leave

Job summary

Vodafone is seeking a customer-focused team member to help customers connect with technology and Vodafone services. You will welcome customers, understand their needs, and guide them to the best device, plan and app usage. Training will be provided to build confidence with new tech and features.

You’ll join a dynamic team, work across flexible shifts, and benefit from incentives, a competitive salary, and staff perks including plan benefits. Ongoing Australian work rights are required.

Qualifications

• Excellent communicator with enthusiasm for technology.
• Adaptable and eager to learn about latest gadgets and trends.
• Positive energy, attentive to others and genuinely interested in products.

Responsibilities

• Be a customer champion and understand what customers want and need.
• Help customers use technology in daily life and troubleshoot queries.
• Promote value solutions and add-on perks to fit customer lifestyle.
• Receive training to grow knowledge in Vodafone’s evolving tech landscape.

Skills

Communication skills

Adaptability

Tech enthusiasm

Willingness to learn

Job description

Vodafone is seeking a customer-focused team member to help customers connect with technology and Vodafone services. You will welcome customers, understand their needs, and guide them to the best device, plan and app usage. Training will be provided to build confidence with new tech and features.

You’ll join a dynamic team, work across flexible shifts, and benefit from incentives, a competitive salary, and staff perks including plan benefits. Ongoing Australian work rights are required.