Customer Solutions Pro - Tech Help & Perks

TPG Telecom; City of Brisbane; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Incentives

SIM plan

Leave benefits

Tech training

Career growth

Job summary

Vodafone in Brisbane is hiring a customer champion to help everyday Australians connect with the latest devices and services. You'll listen to customers, explain value, and guide them through our apps and products.

You'll receive full training, flexible shifts across 7 days, and opportunities to grow into leadership roles. A supportive team culture and wellbeing focus accompany competitive rewards and incentives.

Qualifications

• Experience in customer-facing roles is preferred.
• Strong communication with customers and colleagues.
• Willingness to learn about devices, apps and services.

Responsibilities

• Help customers choose devices and plans that fit their lifestyle.
• Explain how to use Vodafone apps and online tools.
• Provide troubleshooting assistance and product guidance.
• Attend product knowledge sessions and training to stay up to date.

Skills

Customer service

Communication

Tech-savvy

Adaptable

Job description

Vodafone in Brisbane is hiring a customer champion to help everyday Australians connect with the latest devices and services. You'll listen to customers, explain value, and guide them through our apps and products.

You'll receive full training, flexible shifts across 7 days, and opportunities to grow into leadership roles. A supportive team culture and wellbeing focus accompany competitive rewards and incentives.