Connectivity & Tech Solutions Advisor

Vodafone Business Australia; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Incentives & bonuses

SIM plan unlimited data

Volunteer leave

Parental leave

Gender affirmation leave

Leadership training

Job summary

Vodafone in Sydney, Australia, is seeking an enthusiastic in-store Customer Advisor to help customers connect with the latest devices and services. You will guide usage of Vodafone apps, explain plans and accessories, and ensure customers leave with the best value for their lifestyle.

The role emphasizes clear communication, adaptability, and a passion for technology. Assignments include 15.25+ hours across at least 3 shifts, with opportunities to pick extra shifts as needed.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn and adapt in a fast-paced retail environment.
• Australian work rights required.

Responsibilities

• Assist customers in-store with devices and Vodafone apps.
• Provide value-based solutions and upsell where appropriate.
• Troubleshoot basic tech queries and guide customers to self-service options.

Skills

Customer service

Communication

Tech literacy

Sales

Tools

POS system

Job description

Vodafone in Sydney, Australia, is seeking an enthusiastic in-store Customer Advisor to help customers connect with the latest devices and services. You will guide usage of Vodafone apps, explain plans and accessories, and ensure customers leave with the best value for their lifestyle.

The role emphasizes clear communication, adaptability, and a passion for technology. Assignments include 15.25+ hours across at least 3 shifts, with opportunities to pick extra shifts as needed.