Customer Solutions Champion - Flexible Hours & Growth

TPG Telecom; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

SIM plan with unlimited data

Volunteer leave

Parental leave

Gender affirmation leave

Future you Internship and Work Exp

Job summary

Vodafone is seeking a customer champion to help Australians connect with technology and services in-store and online. You will engage with customers to understand their needs, explain value and solutions, and ensure a positive shopping experience.

Training is provided to build product knowledge and confidence in assisting customers. This role offers flexible scheduling, including shifting hours and additional availability to pick up extra shifts.

Qualifications

• Customer-focused mindset and ability to understand customer needs.

Responsibilities

• Assist customers in-store with products, apps, and services.
• Provide clear, friendly guidance to help customers use technology in daily life.
• Troubleshoot basic technical queries and support customers in using the Vodafone app.

Skills

Customer service

Excellent communicator

Adaptable

Tech enthusiasm

Job description

Vodafone is seeking a customer champion to help Australians connect with technology and services in-store and online. You will engage with customers to understand their needs, explain value and solutions, and ensure a positive shopping experience.

Training is provided to build product knowledge and confidence in assisting customers. This role offers flexible scheduling, including shifting hours and additional availability to pick up extra shifts.