Tech-Savvy Client & Ops Manager

AussieOs Global Mobility; City Of Melville; Sur place; AUD 90 000 - 130 000; Plein temps

Résumé du poste

AussieOs Global Mobility is seeking an Operations Manager in Western Australia. You will manage client relationships and provide hands-on relocation and employee housing support, while leading the national team and overseeing daily operations, budgets and productivity.

You will drive CRM implementation with external providers and push process improvements through technology, automation and responsible AI use. A proactive, people-focused leader with strong organisational skills is essential.

Qualifications

• High-level, hands-on technology skills and CRM implementation experience are essential.
• Strong client service, administration or operations experience in a busy environment.
• Excellent organisation and the ability to manage competing priorities.
• A current driver’s licence and reliable vehicle.
• Background may be in relocation, real estate, hospitality, HR or another client-facing industry.

Responsabilités

• Manage client relationships and provide hands-on relocation and employee housing support.
• Lead our national team, coordinate workloads and drive service quality.
• Oversee daily operations, budgets and productivity.
• Lead CRM and relocation software implementation with external providers.
• Improve processes through technology, automation and effective, responsible use of AI.

Connaissances

CRM implementation

Team leadership

Client relations

Description du poste

AussieOs Global Mobility is seeking an Operations Manager in Western Australia. You will manage client relationships and provide hands-on relocation and employee housing support, while leading the national team and overseeing daily operations, budgets and productivity.

You will drive CRM implementation with external providers and push process improvements through technology, automation and responsible AI use. A proactive, people-focused leader with strong organisational skills is essential.