Tech Retail Store Lead

PTC Phone Tech & Comm; Cairns Regional; On-site; AUD 60,000 - 75,000; Full time

Job summary

PTC Phone Tech & Comm is hiring a Retail Store Team Leader for our Stockland Cairns store. You will lead a high-performing team, drive sales, and deliver outstanding customer experiences in a fast-paced tech retail environment.

You’ll develop hands-on technical and device repair skills, with training and support provided. Join Australia’s leader in Mobile & Tech, with 80 stores and a growing national footprint.

Qualifications

• Oversee the day-to-day operations of the Stockland Cairns store, driving performance against sales targets and KPIs.
• Lead by example, supporting customers and delivering an exceptional in-store experience.
• Train, mentor and motivate your team to achieve individual and store goals.
• Collaborate with your Area Manager and senior leaders to implement sales and operational strategies.
• Monitor store performance, identify growth opportunities and take action to maximise results.
• Develop hands-on technical and device repair skills, with training and support provided.
• Be the go-to leader for troubleshooting, problem-solving and supporting your team.

Responsibilities

• Oversee the day-to-day operations of the Stockland Cairns store, driving performance against sales targets and KPIs.
• Lead by example, supporting customers and delivering an exceptional in-store experience.
• Train, mentor and motivate your team to achieve individual and store goals.
• Collaborate with your Area Manager and senior leaders to implement sales and operational strategies.
• Monitor store performance, identify growth opportunities and take action to maximise results.
• Develop hands-on technical and device repair skills, with training and support provided.
• Be the go-to leader for troubleshooting, problem-solving and supporting your team.

Job description

PTC Phone Tech & Comm is hiring a Retail Store Team Leader for our Stockland Cairns store. You will lead a high-performing team, drive sales, and deliver outstanding customer experiences in a fast-paced tech retail environment.

You’ll develop hands-on technical and device repair skills, with training and support provided. Join Australia’s leader in Mobile & Tech, with 80 stores and a growing national footprint.