Retail Store Team Leader — Hands-On & Growth

PTC Phone Tech & Comm; Morayfield; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Training & development

Job summary

PTC Phone Tech & Comm is seeking a proactive Retail Store Team Leader for our Morayfield store. You will oversee daily operations, drive sales, and lead a hands-on team to deliver exceptional customer experiences.

Ideal candidates bring proven retail leadership and customer service skills, with a passion for technology and mobile devices. This role offers growth opportunities in a dynamic, shop-floor environment.

Qualifications

• Experience leading a retail team.
• Proven sales and leadership experience.
• Customer-focused with strong communication.

Responsibilities

• Oversee operations of the Morayfield store and ensure KPIs are met.
• Lead by example with device repairs and customer service.
• Train, mentor and inspire team to achieve success.

Skills

Retail leadership

Sales experience

Customer service

Team mentoring

Troubleshooting

Operations management

Device repairs

Tools

POS systems

Repair tools

Job description

PTC Phone Tech & Comm is seeking a proactive Retail Store Team Leader for our Morayfield store. You will oversee daily operations, drive sales, and lead a hands-on team to deliver exceptional customer experiences.

Ideal candidates bring proven retail leadership and customer service skills, with a passion for technology and mobile devices. This role offers growth opportunities in a dynamic, shop-floor environment.