Tech Enablement Lead: Agile Innovation Partner

Qantas Airways; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Qantas Airways in Sydney invites applications for a Manager, Technology Enablement (Technical Business Analyst). You will partner with Qantas Loyalty tribes and squads to co-create technology solutions addressing member needs, while guiding analysis and requirements across business and IT.

You will lead agile ceremonies, influence stakeholders, and help define technical rules, acceptance criteria, and workload estimates. A strong background in Agile Scrum and modern tools is essential.

Qualifications

• Bachelor's degree in information technology, Computer Engineering, or a related discipline.
• At least 5 years of professional experience in a similar role.
• Proven problem-solving abilities with a proactive approach to addressing challenges.
• Excellent interpersonal and communication skills, both written and verbal, with a demonstrated ability to engage effectively with diverse stakeholders.
• Significant experience working within an Agile Scrum environment.
• Proficiency with tools such as Swagger, Postman, JIRA, and Confluence preferred
• Passion for emergent tech, AI and Innovation
• Some comprehension and use of AI tools, ability to embrace new tech utilisation within their role and broader business

Responsibilities

• Conduct system analysis by reviewing system and enterprise architecture to assess technical behaviors, structures, and essential features.
• Document business requirements, workflows, technical rules, user stories, and acceptance criteria with input from teams and subject matter experts.
• Actively participate in all Agile ceremonies to support software development and product processes.
• Serve as a liaison to facilitate effective communication across technical, business, and delivery teams.
• Support task decomposition and assist in estimating workload for project planning.
• Continuously assess and identify potential opportunities, constraints, risks, and issues impacting projects and operations.
• Identify and support initiatives for cost reduction and service simplification within the IT domain.
• Investigate, analyze, and report on defects to aid in solution refinement and quality assurance

Skills

Stakeholder engagement

Agile Scrum

Requirements gathering

Technical analysis

Communication skills

Education

Bachelor's degree in IT/CS/Engineering

Tools

Swagger

Postman

JIRA

Confluence

Job description

Qantas Airways in Sydney invites applications for a Manager, Technology Enablement (Technical Business Analyst). You will partner with Qantas Loyalty tribes and squads to co-create technology solutions addressing member needs, while guiding analysis and requirements across business and IT.

You will lead agile ceremonies, influence stakeholders, and help define technical rules, acceptance criteria, and workload estimates. A strong background in Agile Scrum and modern tools is essential.