Technology Enablement Manager - Agile & Innovation

Qantasgroup; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Qantas Loyalty seeks a Manager, Technology Enablement (Technical Business Analyst) to partner with Tribes/Squads, uncover business needs, and define technical requirements. You will balance tech acumen with stakeholder influencing to drive innovation and continuous improvement across Qantas Loyalty and the broader Group.

Responsibilities include system analysis, documenting requirements, agile participation, and facilitating cross-functional communication to deliver effective technology

Qualifications

• Bachelor's degree in IT, Computer Engineering or related field.
• 5+ years of professional experience in a similar role.
• Proven problem-solving abilities with proactive thinking.
• Excellent interpersonal and communication skills across stakeholders.

Responsibilities

• Analyze systems by reviewing architecture to assess features and behaviors.
• Document requirements, workflows, rules, user stories, and acceptance criteria.
• Participate in Agile ceremonies to support software development and product processes.
• Act as liaison between technical and business teams to enable delivery.
• Assist in estimating workload and decomposing tasks for projects.
• Identify risks, constraints and opportunities impacting delivery.
• Support cost-reduction and simplification initiatives in IT.
• Investigate defects to aid solution refinement and QA.

Skills

Problem solving

Stakeholder engagement

Communication skills

Agile Scrum experience

Education

Bachelor's degree in Information Technology or Computer Engineering

Tools

Swagger

Postman

JIRA

Confluence

Job description

Qantas Loyalty seeks a Manager, Technology Enablement (Technical Business Analyst) to partner with Tribes/Squads, uncover business needs, and define technical requirements. You will balance tech acumen with stakeholder influencing to drive innovation and continuous improvement across Qantas Loyalty and the broader Group.

Responsibilities include system analysis, documenting requirements, agile participation, and facilitating cross-functional communication to deliver effective technology