Technology Enablement Manager | Agile & AI Innovator

Qantas Airways; Australia; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Discounted travel

Flexible leave options

Rewards program access

Wellbeing app access

Job summary

Qantas Airways is seeking a Manager, Technology Enablement (Technical Business Analyst) in Mascot Campus to partner with Qantas Loyalty Tribes and Squads, uncovering real business needs and defining technical requirements and solutions.

You will drive Agile ceremonies, liaise across technical and business teams, and help plan tasks, estimate workloads, and manage risks to deliver high-value technology outcomes for Qantas and its loyalty programs.

Qualifications

• Bachelor's degree in IT, Computer Engineering or related discipline.
• 5+ years of professional experience in a similar role.
• Proven problem-solving abilities with a proactive approach.
• Excellent interpersonal and communication skills with diverse stakeholders.
• Significant experience working within an Agile Scrum environment.
• Proficiency with Swagger, Postman, JIRA and Confluence.
• Passion for emergent tech, AI and Innovation.
• Willingness to embrace new tech in the role.

Responsibilities

• Conduct system analysis by reviewing system and enterprise architecture to assess technical behaviors, structures, and essential features.
• Document business requirements, workflows, technical rules, user stories, and acceptance criteria with input from teams and subject matter experts.
• Actively participate in all Agile ceremonies to support software development and product processes.
• Serve as a liaison to facilitate effective communication across technical, business, and delivery teams.
• Support task decomposition and assist in estimating workload for project planning.
• Continuously assess and identify potential opportunities, constraints, risks, and issues impacting projects and operations.
• Identify and support initiatives for cost reduction and service simplification within the IT domain.
• Investigate, analyze, and report on defects to aid in solution refinement and quality assurance.

Skills

Agile Scrum

Stakeholder engagement

Technical analysis

Communication

AI & innovation

Problem solving

Education

Bachelor's degree in IT / Computer Engineering or related

Tools

Swagger

Postman

JIRA

Confluence

Job description

Qantas Airways is seeking a Manager, Technology Enablement (Technical Business Analyst) in Mascot Campus to partner with Qantas Loyalty Tribes and Squads, uncovering real business needs and defining technical requirements and solutions.

You will drive Agile ceremonies, liaise across technical and business teams, and help plan tasks, estimate workloads, and manage risks to deliver high-value technology outcomes for Qantas and its loyalty programs.