Senior Agile BA — Lead Customer-Driven Innovation

Qantasgroup; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Discount travel

Flexible leave options

Rewards program

Wellbeing support

Job summary

Qantas Loyalty is seeking a Senior Agile Business Analyst to translate business strategy into IT and product initiatives, shaping customer journeys and data-driven decisions. Based at our Mascot Corporate Campus, you will work in a fast-moving agile environment, lead workshops, manage stakeholders, and ensure delivery of high-impact outcomes for our members and partners.

You will have 8+ years BA experience, strong domain knowledge, and proficiency with Jira/Confluence to document stories and

Qualifications

• 8+ years experience as a Business Analyst with agile focus.
• Proven track record translating business strategies into IT/product initiatives.
• Ability to document requirements with clear acceptance criteria for developers and testers.

Responsibilities

• Translate business strategy into IT/product initiatives and quantify benefits.
• Lead workshops and stakeholder engagements to define and refine solutions.
• Define customer journeys, map processes, and validate feasibility of objectives.
• Communicate requirements clearly and ensure effective change management.

Skills

Agile

Jira

Confluence

Stakeholder management

User stories

Acceptance criteria

Education

Tertiary education

Tools

JIRA

Confluence

Job description

Qantas Loyalty is seeking a Senior Agile Business Analyst to translate business strategy into IT and product initiatives, shaping customer journeys and data-driven decisions. Based at our Mascot Corporate Campus, you will work in a fast-moving agile environment, lead workshops, manage stakeholders, and ensure delivery of high-impact outcomes for our members and partners.

You will have 8+ years BA experience, strong domain knowledge, and proficiency with Jira/Confluence to document stories and